Jobs · Customer Service · Michigan

Team Lead Building Maintenance

United Wholesale Mortgage · Pontiac, MI · 1 wk ago
Customer ServiceFull-time

About the Role

We are looking for a Maintenance Technician Team Leader with 3 years of facilities or commercial construction leadership experience. This role involves leading a team of skilled maintenance technicians responsible for carpentry, electrical, mechanical, plumbing, painting, and more across nearly 2 million square feet of commercial office space.

Responsibilities

  • Coordinate with Building Engineers on tasks throughout the building
  • Lead team in maintenance, carpentry, plumbing, and painting
  • Prioritize workload for the team, ensuring proper communication with stakeholders and timelines for completion
  • Proactively schedule and maintain routine maintenance, as well as identify work that needs to be done
  • Provide courteous, high-quality service to team members by personally responding to requests for service
  • Assist team members, vendors, and visitors as needed
  • Prepare for and respond to emergency situations in each building
  • Work Monday through Friday, with potential nights, days, holidays, and weekends as required
  • Meet the physical requirements of the job and work in specified environmental conditions
  • Perform all duties in a safe manner, following all safety procedures

Requirements

  • Working knowledge of commercial carpentry, electrical, and plumbing
  • Construction background
  • Team Lead experience
  • Proficient use of tools of the trade
  • Must meet all legal requirements to work in the United States
  • Demonstrate good moral fitness and ethical standards
  • Ability to communicate effectively both orally and in writing with team members, vendors, and the public
  • Understand and follow standard operating procedures
  • Perform duties in a professional manner
  • Make independent and sound judgment decisions within proper policy and procedures
  • Detailed oriented with satisfactory literacy, writing, documentation, communications, and interpersonal abilities
  • Proficient in computer-based programs in Microsoft and web-based platforms
  • Meet minimum requirements set by insurer to drive a company vehicle:
    • No moving traffic violations in the past 3 years
    • No at-fault accidents in the past 3 years
    • No driver's license denial, suspension, or revocation in the last 3 years
    • No driving under the influence (DUI) convictions in the past 3 years

Benefits

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision, and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to a large, state-of-the-art fitness center, including exercise classes (yoga, Zumba), sports leagues, and a full-size basketball court
  • Wellness area with an in-house primary-care physician’s office, full-time massage therapist, and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store with healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

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