Team Lead

About the role

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for a talented Part-Time Team Lead that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations.

Responsibilities

• Supports the Store Manager in recruiting, hiring, and retaining top talent
• Supports the Store Manager in creating and maintaining a succession strategy
• Foster a culture of strong communication and teamwork to ensure a seamless balance between operational, visual and customer priorities
• Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports
• Cultivates an environment of genuine customer connection and demonstrates extraordinary service
• Facilitates an energized pace, positive service environment and team development
• Delivers high-quality product services with attention to detail, such as branding, debossing, boot stretching, brim shaping, and boot shines
• Understands an OMNI Channel business and implements processes to better service the customer
• Facilitates the sharing of product knowledge and upholds stock-to-sales processes, presentation standards, and manages product placement
• Maintains an effective store structure, floor plan, and appropriate fixture usage
• Upholds and ensures compliance with shipments, transfers and restock standards
• Adheres to and develops awareness around internal and external Loss Prevention procedures
• Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
• Encourage and demonstrate adaptability, positively effecting change and enabling the team to successfully execute a shared vision

Qualifications

• 2+ years Retail Management experience
• Must be available to work 15-20 hours per week
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling & conflict resolution
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency

Requirements

• High School Diploma required (College Degree preferred)
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory
• Ability to deliver excellent customer service while implementing loss prevention practices
• Able to lift up to 30lbs regularly and perform store maintenance tasks
• Must have reliable transportation
• Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Benefits

• Competitive hourly compensation + incentives
• Free boots and generous employee discount

Pay

The hourly rate for this position is $18 - $20. The actual compensation will be based on factors such as the candidate's skills, qualifications, and experience.

Schedule

Part-time, 15-20 hours per week, including weekends (Friday, Saturday and Sunday), evenings and holidays as needed