Team Lead

About The Job

Louis Vuitton is seeking highly motivated, curious, and client-centric Team Lead for our Aventura store. With an undeniable passion for elevating luxury experiences, you will lead and inspire a team to create memorable journeys for our worldly clientele. Reporting to the Team Manager, you will be instrumental in driving exceptional service and commercial success. In this vital leadership position, you will serve as a brand ambassador, collaborating closely with store management to nurture client relationships, significantly impact sales, and deliver unparalleled client service. Your expertise will be instrumental in coaching and developing our team, ensuring our values are upheld, and fostering an environment of excellence for every client and team member.

Job Responsibilities

• Client & Business Development Leadership: Supporting the team in building long-term client relationships using clienteling tools, establishing a client-centric mindset, and implementing action plans to boost business and maximize product performance.
• Selling & Floor Management Excellence: Acting as a role model in sales, achieving personal goals, supporting team sales, fostering cross-selling, and ensuring Louis Vuitton Promise standards are consistently delivered on the sales floor.
• Team Development & Engagement: Providing consistent coaching, identifying development and training needs, offering suggestions for individual action plans, and actively contributing to talent identification and succession planning.
• Product Category Champion & Market Insight: Serving as the store's primary point of reference to the Corporate Merchandising team, providing valuable feedback on product performance, quality, client insights, and market trends to drive category business.
• Operational Adherence & Support: Ensuring policies, Brand standards, and grooming guidelines are effectively communicated and implemented, supporting operations in inventory management, and assisting with staff planning.

Profile

As a Louis Vuitton Team Lead, your success hinges on embodying a specific set of attitudes and skills crucial for elevating our Maison's client experience and team development:

• Inspirational Role Model: Consistently demonstrating the 4 Louis Vuitton Attitudes (Curiosity, Empathy, Agility, Commercial Mindset) and a profound passion for the Brand.
• Dynamic Leader & Coach: Possessing strong management, leadership, and interpersonal skills to effectively coach, motivate, and develop a high-performing team.
• Client-Centric & Service-Driven: An unwavering commitment to delivering the highest level of client experience, proactively handling situations with discretion, and fostering long-term relationships.
• Responsible & Ownership-Oriented: Taking full responsibility for actions and outcomes, driving business results, and ensuring all brand standards and policies are upheld.
• Strategic & Adaptable: Utilizing commercial mindset to maximize opportunities, contributing qualitative feedback, and adapting to a dynamic retail environment.

Pay

Hourly rate range of USD $34-$48 per hour plus the opportunity for a bonus.

Benefits

• Medical, dental, and vision coverage
• Short and long-term disability
• Various paid time off programs
• Employee discount and perks
• Two retirement plans both with employer contributions (pending hours worked)