Team Lead

About the role

The On-site Service Engineer Team Lead is responsible for directing team activities, establishing local procedures, and performing and supervising preventative maintenance.

Responsibilities

• Directs team daily operational activities
• Provides single point of contact for customer installation qualification issues
• Audits local operating procedures
• Performs special projects at customer sites
• Maintains repair and maintenance records
• Develops and maintains preventive maintenance schedules
• Assists with failure analysis
• Submits failure information to Edwards technical department
• Writes weekly/monthly reports
• Ensures 7x24 escalation support for site team
• Maintains punctual, regular, and predictable attendance
• Works collaboratively in a team environment

Requirements

• Education: AS degree or equivalent in relevant technical field (military equivalent may substitute with HR and supervisory approval)
• Experience: 4+ years' related technical experience or 5 years in industry including relevant training and competencies

Qualifications

• Knowledge: Electronic, mechanical, chemical, or gas in the Semiconductor industry preferred
• Skills: Strong proven leadership, excellent organization, prioritizing, multi-tasking, and customer service skills

Benefits and Perks

• Health and wellness programs
• Retail savings
• Employee assistance program
• Flexible working arrangements
• Career advancement opportunities

Growth Opportunities

• Global training and mentorship
• Career progression pathways

Pay

Competitive salaries reflecting skills, experience, and contributions.

Schedule

Ongoing, on-site support in Hillsboro, OR.