Team Lead

About Us

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. DelRicht Research has been recognized as a Top Workplace in 2023, 2024, 2025, and 2026!

About the Role

The Team Lead will provide day-to-day leadership and oversight for a team of more than 10 coordinators. This role is ideal for someone who enjoys helping teams stay organized, assigning work, managing deadlines, and stepping in confidently when priorities shift. You’ll report to the hiring manager and work closely with the team to ensure the right people are focused on the right work. While this is not currently a formal people manager position, you’ll take on meaningful leadership responsibilities and gain hands-on experience in team leadership, project management, and problem-solving.

• Provide day-to-day direction and support to a team of coordinators
• Assign work based on priorities, deadlines, and team capacity
• Monitor progress and redirect the team when work is off track
• Help ensure the right people are working on the right projects
• Provide on-the-job training and reinforce effective ways of working
• Take ownership of problems, recommend a path forward, and help the team execute it
• Keep work organized across team trackers, processes, and competing priorities
• Partner with the hiring manager on team performance, development, and operational needs
• Build the leadership and people-management skills needed to grow with the team

Qualifications

The right candidate will:

• Be self-motivated, energetic, and positive
• Be remarkably organized
• Be skilled at problem-solving
• Accept ownership of tasks from inception through completion and assume responsibility for personal success
• Love efficiency and continuously look for ways to do more with less, improve processes, and come in under budget

Requirements

• At least 1 year of leadership experience in a management, supervisory, shift lead, or similar capacity
• Bachelor's degree in any field
• The confidence to give clear direction, make decisions, and hold others accountable
• Strong attention to detail and problem-solving skills
• The ability to manage deadlines, assign tasks, and adjust quickly when priorities change
• Strong organization, time-management, and adaptability skills
• A collaborative, hands-on leadership style that helps you build trust with an early-career team
• The ability to learn new systems, processes, terminology, and workflows quickly

Healthcare, clinical research, medical scribe, medical billing, or other healthcare-related exposure is not required but always a plus!

Company Culture

DelRicht Research's Core Values:

• Production:
  • We deliver on our promises
  • We have a bias towards action: we value independent problem solving
  • We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company
• Humility:
  • We support each other relentlessly
  • We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a can-do attitude
  • We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
  • Coachable: we all love to learn, we are willing to be taught and will adapt quickly
• Consistency:
  • We always are able to execute: we get it right the first time and promote touch-it-once accuracy
  • We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
  • We are calm under pressure: we can maintain stable performance when under heavy pressure or stress

Benefits

• Medical, Dental, Vision, Short & Long Term Disability, and Life Insurance (group rates!)
• Generous Paid Time Off that builds throughout your career with the company
• No nights or weekends
• 401K (+ discretionary match/profit sharing)
• Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and gives the team the visibility and control to maximize earnings by hitting team goals

Pay

$53,000–$58,000

Schedule

Full-time, 40+ hours