Team Lead - AMAZON
Position Summary
The Team Lead will oversee and guide a team of distribution employees to achieve goals and maintain high standards of quality. This role requires a combination of technical expertise, leadership skills, and effective communication to drive team success.
Core Functions
Partner with the Leadership on employee scheduling, labor efficiency, work instructions, and throughput.
Collaborate with other area leads and supervisors to facilitate cross-training opportunities; develop employee knowledge in multiple skill sets.
Implement work instructions to ensure employee knowledge and accuracy is up to date.
Collaborate with purchasing, customer service, and shipping to monitor and maintain accurate inventory levels for all parts.
Effectively communicate maintenance issues and repair and replace consumables as needed.
Serve as a positive leader and mentor by exhibiting and instructing desirable behaviors and skill sets.
Serve as the initial point of contact and primary support resource for employees, functioning as the first line of defense in addressing and resolving various issues they may encounter.
Perform other related or non-related duties as assigned through on-the-job training.
Qualifications & Requirements
Education and Experience: High school diploma or equivalent and/or a combination of experience and education required. Minimum of 2 years in a distribution setting with some leadership responsibilities required. 3-5 years in a distribution setting with some leadership responsibilities preferred. Knowledge of and experience in kitting functions within a distribution center preferred.
Required Licenses: Ability to become certified on powered industrial equipment.
Travel: None
Competencies
Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals.
Completes tasks on time or notifies appropriate person with an alternate plan; Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Mets productivity standards; completes work in timely manner; Strives to increase productivity; Works quickly.
Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Physical Requirements
Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Physical Activities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, crawling, talking, hearing, and repetitive motions.
Visual Acuity: close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
Working Conditions: inside and outside environmental conditions, including heat, noise, vibration, and hazards from a warehouse-based environment.