Team Care Coordinator

About the role

Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic care. We are committed to delivering accessible, five-star orthopedic services while continuing to grow with our patients and communities.

Key Responsibilities

• Accurately document patient visits by accompanying providers during examinations and recording medical histories, physical exams, procedures, and treatment plans
• Handle and triage patient phone calls in a professional and timely manner
• Schedule office visits, procedures, and surgeries
• Manage physician and physician assistant clinical and surgical schedules
• Submit and renew physical therapy orders
• Call in prescriptions and medication refills as authorized by the provider
• Cook up patient care while maintaining accurate documentation and communication
• Maintain patient confidentiality and comply with HIPAA guidelines
• Support providers and clinical staff to ensure efficient daily operations

Qualifications

• A high school diploma or GED preferred
• A medical background, including Anatomy coursework, Certified Medical Assistant (CMA), or healthcare-related degree, is preferred
• Surgery scheduling experience is required
• Athena experience is preferred
• Knowledge of orthopedic healthcare is preferred
• Strong organizational, communication, and interpersonal skills are required
• Excellent typing and computer proficiency (40 WPM preferred) are essential
• The ability to multitask, prioritize, and work effectively in a fast-paced environment is necessary
• A strong attention to detail and ability to maintain accurate medical documentation are required
• The ability to work independently while providing outstanding patient service is important