Tea Room Attendant at the Boston Tea Party Ships and Museum

About the role

The Tea Room Attendant is responsible for taking orders and serving food and beverages at the Boston Tea Party Ships & Museum. The position requires a friendly and hospitable demeanor to enhance the overall experience.

Responsibilities

• Take orders and serve food and beverages
• Make eye contact and greet customers with a smile and prompt service
• Locate items requested by the customer
• Assist customers to tables as necessary
• Be knowledgeable of popular teas and servicing procedures from 1773
• Perform data entry at the register and handle cash payments, checks, and credit cards accurately
• Prepare food items such as baking muffins, plating premade pastries, and preparing hot and cold beverages

Requirements

• Available to work weekends and holidays
• Ability to work independently and in groups over long periods of time
• Ability to work safely while wearing a colonial costume
• Basic math skills
• Ability to work with money, credit cards, and cash receipts
• Clear English communication skills

Qualifications

• High school graduate or equivalent preferred

Skills

• Customer service skills
• Knowledge of colonial-era tea service procedures
• Basic culinary skills
• Mathematical proficiency
• Financial management skills

Benefits

• Competitive pay and training
• Paid vacation time
• Company-sponsored health and wellness plans
• Paid sick time (40 hours per year)
• 401K plan with company matching
• Flexible schedules
• Fun and upbeat work environment with various award and recognition celebrations
• Discounts in retail stores
• Free admission to all company attractions

Pay

Competitive pay and benefits package

Schedule

Variable schedule including weekends and holidays