TDOC CASE MANAGER 3 - 08252026-80389

Location: Nashville, TN – Riverbend Maximum Security Institution, Department of Correction. Three positions available. A Motor Vehicle Records (MVR) screening and criminal background check are required.

Pay

$4,057.00 – $6,099.00 monthly ($48,684.00 – $73,188.00 annually).

Schedule

Full-time.

Qualifications

Education and Experience:

• Associate’s degree from an accredited college or university plus two years of relevant experience in corrections, community supervision, case management, rehabilitation services, or related field.
• Substitution of Experience for Education: Full-time relevant experience may substitute year-for-year for the required education, up to two years.
• Substitution of Education for Experience: Two years of relevant graduate coursework in criminal justice, social work, psychology, or behavioral science may substitute year-for-year for the required experience, up to two years.
• OR two years as a TDOC Case Manager with the Tennessee Department of Correction.

Necessary Special Qualifications: A valid vehicle operator’s license may be required for some positions.

Responsibilities

• Perform advanced, complex case management work; serve as lead and/or provide oversight of programs and case management operations within correctional facilities.
• Oversee complex case decisions and ensure consistent application of policies, procedures, and professional standards.
• Review and approve assessments, case actions, and case documentation for quality, timeliness, and compliance.
• Complete inmate custody assessment forms for assigned caseload and schedule monthly unit-management team meetings.
• Direct and monitor offender case planning to support supervision strategies, rehabilitative outcomes, and reentry readiness.
• Coordinate and evaluate service delivery, program participation, and rehabilitative interventions.
• Identify operational risks, compliance concerns, and barriers; implement corrective strategies.
• Communicate with leadership, courts, community partners, and stakeholders on complex cases and program operations.
• Train new case managers and guide less experienced staff.
• Conduct PREA screenings and understand sentence, behavior, program, and pre-trial credits.
• Assist in the reentry process by ensuring receipt of required documentation (SS card, birth certificate, ID).
• Build, maintain, and audit inmate files; prepare responses to inmate inquiries.

Skills

• Active Learning and Listening
• Mathematics
• Speaking
• Reading Comprehension
• Critical Thinking

Knowledges

• Clerical
• Law and Government
• Psychology
• Public Safety and Security
• Sociology and Anthropology

Abilities

• Deductive Reasoning
• Inductive Reasoning
• Originality
• Problem Sensitivity
• Speech Clarity