TDOC CASE MANAGER 3 - 08252026-803559

Location: Morgan County Correctional Complex, Wartburg, TN

Salary: $4,057.00 - $6,099.00 monthly ($48,684.00 - $73,188.00 annually)

Schedule: Full-time

This position requires a criminal background check and may require a valid vehicle operator's license.

Qualifications

Education and Experience:

• Graduation from an accredited college or university with an associate's degree and two years of relevant experience in corrections, community supervision, case management, rehabilitation services, or related field.
• Substitution of Experience for Education: Full-time relevant experience may substitute for the required education on a year-for-year basis, up to a maximum of two years.
• Substitution of Education for Experience: Two years of relevant graduate coursework in criminal justice, social work, psychology, or behavioral science may substitute for the required experience on a year-for-year basis, up to a maximum of two years.
• Two years as a TDOC Case Manager with the Tennessee Department of Correction.

Responsibilities

• Perform advanced, complex case management work of considerable difficulty, serving as a lead and/or providing oversight of programs and case management operations within correctional facilities.
• Oversee complex case decisions and ensure consistent application of policies, procedures, and professional standards across case management operations.
• Review and approve assessments, case actions, and case documentation to ensure quality, timeliness, and compliance with established requirements.
• Complete inmate custody assessment forms for inmates on assigned caseload.
• Initiate and schedule monthly team meetings for the unit management team.
• Direct and monitor offender case planning practices to support effective supervision strategies, rehabilitative outcomes, and reentry readiness across assigned units or programs.
• Coordinate and evaluate service delivery, program participation, and rehabilitative interventions to ensure alignment with offender needs and operational priorities.
• Identify operational risks, compliance concerns, and barriers to successful supervision and implement corrective strategies to support safety and effective outcomes.
• Communicate and coordinate with leadership, courts, community partners, and other stakeholders regarding complex cases, program operations, and supervisory decisions.
• Assist in training new case managers and provide guidance to less experienced staff to support effective case management operations.
• Conduct PREA screenings.
• Understand and communicate sentence credits, behavior credits, program credits, and pre-trial credits.
• Assist in the reentry process by ensuring all reentry documentation (e.g., Social Security card, birth certificate, and/or identification) is received prior to release.
• Build, maintain, and audit inmate files.
• Prepare responses to inquiries about inmates on assigned caseload.

Skills

• Active Learning and Listening
• Mathematics
• Speaking
• Reading Comprehension
• Critical Thinking

Knowledges

• Clerical
• Law and Government
• Psychology
• Public Safety and Security
• Sociology and Anthropology

Abilities

• Deductive Reasoning
• Inductive Reasoning
• Originality
• Problem Sensitivity
• Speech Clarity

Competencies

• Communicates Effectively
• Decision Quality
• Directs Work
• Plans and Aligns
• Situational Adaptability