TDCJ - Administrative Assistant II - Mail Room

About the role

This position performs routine administrative support work for the Inmate Mail System. The role has minimal direct contact with inmates and supports the safe and secure processing of inmate correspondence, helping prevent dangerous contraband and other prohibited items from entering correctional facilities while maintaining an open and reliable avenue of communication between inmates and their families, friends, and loved ones.

Responsibilities

• Process and maintain high volumes of inmate correspondence with accuracy and consistency
• Handle sensitive information with confidentiality and good judgment
• Support the prevention of contraband and prohibited items from entering correctional facilities

Requirements

• High school diploma or GED
• Dependability and professionalism
• Ability to thrive in a structured environment where accuracy and consistency are essential
• Strong attention to detail
• Commitment to confidentiality

Qualifications

• Looking to begin a career with TDCJ and grow skills over time
• Dependability, punctuality, and pride in work
• Adaptability and willingness to learn new systems and technology
• Openness to constructive feedback
• Ability to work well as part of a team
• Accountability for performance

Additional Information

• Travel: None – Position may make day trips, but no overnight trips
• Work Site Visits: No
• Study Material: No
• Pre-Service Training Academy Required: No
• Hazardous Duty/Longevity Position: Hazardous Duty
• Pre-Employment Drug Testing: Required for outside applicants as a condition of employment

For the full Job Description, please visit the CAPPS Careers page.

Contact Information

• Hiring Manager: Tammy Shelby
  936-437-6908
  tammy.shelby@tdcj.texas.gov
• Human Resources: Zilleah Ross
  936-437-3150
  hr.selectionsteam2@tdcj.texas.gov

Military Preference

To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application. Additional MOS codes can be found at the State Auditor's Office Military Crosswalk Guide.