TBR- Student Success Advisor

POSITION SUMMARY

This position is responsible for tracking and assisting students by providing holistic services from pre-enrollment to completion for a defined set of students with a primary goal of assisting them with overcoming barriers to their success in college.

ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES

• Build relationships with students to achieve their identified goals and objectives.
• Review student progress and track student use of academic support services.
• Absorb factors contributing to lack of academic progress, assist students in examining alternatives, and apply appropriate retention strategies to support students' efforts.
• Strategize with faculty and other college staff as needed to improve support for student success.
• Maintain accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs.

SUPPORT ANNUAL RECRUITMENT OF NEW STUDENTS

• Create and conduct training sessions/workshops for students, faculty and staff.
• Aid in developing and implementing a variety of institutional retention activities.
• Participate in new student orientation and first year experience activities.

REQUIRED QUALIFICATIONS

• Bachelor’s degree from an accredited institution
• Two years’ experience delivering direct support/services to students in a higher education setting with a wide-ranging student body

PREFERRED QUALIFICATIONS

• Master’s degree from an accredited institution
• Bilingual fluency in English and Arabic or Spanish
• Prior work experience at a community college
• Prior academic advising or student success coaching experience

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to manage a caseload system of advising.
• Effective oral and written communication skills.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Strong organizational skills, including the ability to manage competing tasks and priorities while maintaining complete and accurate records.
• Proficient Microsoft Office and database management skills.
• Ability to build effective working relationships at all levels across the organization.
• Ability to work effectively with a wide range of constituencies in a varied community.

OPEN UNTIL FILLED: YES

RATE OF PAY: $44,148.00 to $55,186.00 annually, depending on experience

POSITION AVAILABILITY: This position is available beginning July 1, 2023

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.