TAX TECH II - FRONT COUNTER AGENT - Return Utah

Key Responsibilities

The Return Utah program is similar to an internship designed for adults looking to re-enter the workforce after an extended absence. These opportunities are structured as return-to-work positions that provide the experience, training, skills, and mentoring an individual need to return to the workforce. Return Utah is a 16-week program for people who have taken a career break for at least one years or more for reasons such as starting or raising a family, caring for a family member, chronic illness, enhanced education, other personal/career related needs, etc. Those serving, separated, or retired from military service and their spouses and/or partners are not required to meet the two-year requirement. A career break of any length makes them eligible to participate in the program.

This is a temporary (benefitted), full-time position for potential Return Utah candidates. To Be Eligible For This Return-to-work Opportunity, Candidates Must Be on a career break of one or more years at time of application unless currently serving, recently separated, retired from military service, or supporting a military spouse/partner.

If you would like an opportunity to increase your knowledge of Utah tax law, serve the public and work in a fast paced setting with a team of talented and dedicated individuals, this job is for you.

Day-to-day Responsibilities

• Aid customers with Tax Commission license applications, business and income tax filings, and payments
• Maintain cash funds, and balance cash drawer daily
• Secure all documents and checks/cash at the end of the day
• Scan documents
• Data entry
• Work under pressure and meet deadlines
• Provide general information to customers
• Work in a team environment
• Work with taxpayers over the phone

Qualifications

• Exceptional customer service skills
• The ability to work in an adverse environment dealing with upset people over the phone
• The ability to work in a fast-paced environment
• Comfortable using Google i.e. - Documents, Spreadsheets, Mail
• Excellent data entry skills
• Preference may be given to those with experience working in keeping information confidential

About The Role

Location – 100 South 5300 West Hurricane, Utah, 84737 United States

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

Why You Should Join Our Team

Find out more about WHY Utah here.

Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

tax.utah.gov

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.