Tavern Server

Job Description

As the Tavern Server, you are responsible for ensuring timely and accurate food and beverage service while creating a welcoming and enjoyable dining experience for guests. You contribute to the smooth operation of the tavern by maintaining cleanliness, assisting team members, and providing outstanding customer service that aligns with company standards.

Essential Functions and Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Accurately take and fill food and drink orders using POS systems, and handle payment transactions
• Maintain knowledge of the menu, ingredients, and sequence of service; ensure proper identification is checked when serving alcohol
• Aid fellow servers and support staff to ensure a consistent and efficient guest experience
• Maintain cleanliness of the tavern, including restocking, wiping counters, and organizing service areas
• Ensure dining area is clean and properly set with condiments and utensils at all times
• Follow safety and sanitation guidelines in accordance with company policy and health department regulations
• Display friendly and professional hospitality, maintaining a positive attitude with guests and team members
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Qualifications

• 1 year of previous experience in a high-volume restaurant preferred
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment

Requirements

• At least 21 years of age
• High School Diploma or equivalent preferred
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
• Health Card
• Alcohol Awareness Card
• Physical Requirements
• Frequently push/pull up to 30lbs.
• Frequently lift and/or carry up to 30lbs. at floor, knee, waist, and chest levels
• Regularly squat, kneel, reach, bend, twist
• Occasionally sit and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity

Work Environment

• Potential Conditions
• Indoor
• Smoky
• Noisy
• Slippery surfaces
• Exposure to dust, fumes and/or gases