Server, Ladd's Tavern (PT)

About the role

At Pendry, we believe that your journey is essential to our success. We are looking for passionate individuals who can turn their talents into fulfilling careers, creating memorable experiences for our guests.

Responsibilities

• Ensure food and beverages are being served in a professional and timely manner
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Requirements

• Passionate about spirits, wine, and food
• Personable and enjoy engaging with guests
• Open to learning, developing, and growing both yourself and others
• Trustworthy and have integrity
• Ability to work a flexible schedule, including weekends and holidays
• Basic communication skills
• One year minimum of experience in food and beverage operations (a plus)
• Prior micros or other systems experience (a plus)
• Luxury hotel experience (a plus)

Qualifications

• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis

Skills

• Strong interpersonal and communication skills
• Attention to detail and ability to multitask
• Knowledge of food and beverage service protocols
• Ability to handle multiple tasks simultaneously

Benefits

• Free meals
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associates’ events throughout the year
• Healthcare benefits
• 401(k) retirement plan with company matching

Pay

The pay scale for the Server position is $10.00/hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and may include other factors, that Montage reasonably expects to pay for the position.

Schedule

Flexible schedule, including weekends and holidays.