Targeted Case Manager

Job Duties

• Manage assigned caseloads, including assessing client needs, developing individualized service plans, monitoring progress, and determining appropriate case closure.
• Aid clients in setting and achieving recovery, wellness, stability, independence, and self-sufficiency goals.
• Coordinate various aspects of client care, such as referrals, community resources, appointments, and communication among service providers.
• Advocate for clients and educate them about available services, resources, and treatment options to support informed decision-making.
• Establish and maintain effective working relationships with clinical staff, medical providers, community agencies, and other members of the client’s care team.
• Maintain consistent communication with clients to monitor progress, identify barriers, address changing needs, and provide ongoing support.
• Connect clients with appropriate healthcare, housing, transportation, employment, benefits, educational, and community resources, as applicable to their individualized needs.
• Maintain accurate, timely, and complete case documentation, service plans, progress notes, required forms, and reports in compliance with organizational and regulatory requirements.
• Maintain an overview of the effectiveness of services and interventions and make appropriate adjustments to support positive client outcomes.
• Maintain client confidentiality and comply with all applicable privacy, documentation, and professional standards.

Requirements

• Previous professional experience in case management, behavioral health, mental health, healthcare, social services, nursing, or a related field preferred.
• Strong understanding of case management principles, care coordination, community resources, and healthcare service delivery.
• Knowledge of Medicaid requirements, reimbursement processes, and behavioral health services is a plus.
• Excellent verbal and written communication skills, with the ability to communicate effectively with clients, families, treatment teams, and community providers.
• Strong organizational and time-management skills with the ability to prioritize responsibilities, manage a caseload, and meet required deadlines.
• Effective problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• Compassionate, client-focused approach with a demonstrated ability to work collaboratively as part of a multidisciplinary team.
• Ability to maintain professionalism, appropriate boundaries, and confidentiality when working with clients and sensitive information.
• Current license, certification, or registration, if required for the position.
• Bachelor’s degree in a related behavioral health, social services, or healthcare field, with a minimum of one (1) year of post-graduate professional experience.

Schedule

Monday–Friday, 8:00 AM–4:30 PM, with occasional overtime as needed based on client and operational needs.

Pay

Details not specified.

Benefits

Details not specified.