Taproom Host - Part Time
The HEINEKEN Company · Petaluma, CA · 1 wk ago
Design$18.31/hrPart-time
The Taproom experience serves as an extension of our connection with consumers. We view these experiences as special, unique, and a critical part of how consumers interact with our brand. We wish for them to leave with stories of their own to share with others, and that comes from having a beer, participating in a non-profit event, attending a live band performance, or simply celebrating and enjoying our vibe with friends and family.
Responsibilities
- Welcomes guests in an enthusiastic and friendly manner.
- Maintain constant communication with servers and bussers to ensure efficient seating and pub procedures.
- Maintain thorough, up-to-date knowledge of Brewery tour times and events schedules.
- Demonstrate knowledge of the Lagunitas brand, history, and products.
- Assist private parties with seating reservations.
- Familiar with Open Table.
- Responsible for cleanliness of host station; assists with organization and sanitation of taproom.
- Monitor guests in accordance with taproom rules; escalating issues to management or security as needed.
- Other duties and projects as assigned.
Requirements
- Personable, approachable, and friendly.
- Punctual, organized, and reliable.
- Must be at least 21 years of age.
- Ability to work in fast paced environment.
- Must be able to work flexible shifts and schedules, including weekends, holidays, and overtime.
- Must be able to demonstrate mature judgment in handling all matters.
- Excellent organization and problem-solving skills.
- Work well under pressure.
- Outgoing personality, positive attitude, and strong verbal communication skills.
- Team work ethic.
- General knowledge of craft beer is desired.
Physical Requirements
- Majority of the shift is spent standing, carrying, bending, stretching, stooping, pulling, and pushing.
- Environment is primarily indoors/outdoors and may involve noise and temperature changes.
Key Relationships
Reports directly to Taproom Manager.
Benefits
- Four free cases of Lagunitas beverages a month & 50% off food and merch
- Pet Insurance – Keep your dogs and cats covered!
- Employee Assistance Program – 5 free counseling consultations and more
Pay
Starting at: $18.31, paid every other Friday.
Schedule
Part time, varied hours. Typically Thursday–Sunday, 20–24 hours per week.