Talent & Training Manager

About the Opportunity

The Talent & Training Manager role is designed to enhance the effectiveness and development of employees while supporting organizational capacity. This position is responsible for coordinating training and onboarding efforts, ensuring that team members are equipped with the knowledge and resources to perform effectively. The role also supports operational flexibility through cross-training and hands-on assistance, contributing to the organization's overall continuity and success.

Responsibilities

• Develop and facilitate employee training programs to enhance skills and professional growth.
• Create and deliver training materials and presentations aligned with organizational needs.
• Evaluate training outcomes and identify opportunities for improvement.
• Manage training schedules, records, certifications, and communications.
• Research and implement new employee development resources and strategies.
• Collaborate with leaders to assess and address team training requirements.
• Maintain CPR/First Aid instructor certification and provide related training.
• Coordinate onboarding to ensure smooth and informed transitions for new hires.
• Provide new employees with necessary organizational information and resources.
• Assist in recruiting and hiring processes as needed.
• Handle confidential training and onboarding records with discretion.
• Acquire in-depth knowledge of programs and operations to support cross-functional collaboration.
• Become fully cross-trained in Experiential Learning Center operations and provide coverage as needed.
• Cross-train in key organizational functions to enhance flexibility and continuity.
• Identify and recommend process improvements in collaboration with leadership.
• Support emerging organizational priorities beyond primary responsibilities.
• Foster collaboration and provide support across departments.
• Communicate organizational needs and suggest solutions.
• Assist in developing and updating policies, procedures, and resources.
• Utilize feedback and data to improve training and operational support.
• Maintain relationships with external partners and vendors.

Requirements

• Strong organizational skills and ability to manage multiple priorities.
• Experience in training development and employee onboarding.
• Ability to build relationships across teams and work collaboratively.
• Flexibility and willingness to learn and adapt.
• Certification or willingness to obtain CPR/First Aid instructor certification.
• Effective communication and problem-solving skills.