Talent Program Manager
About the role
The Talent Program Manager (Talent Experience & Operations) is responsible for the end-to-end strategic design, delivery, and continuous improvement of talent experiences across North America. This role serves as the operational backbone for key talent initiatives, ensuring seamless execution of onboarding, learning and development programs, the North America High Potential (HIPO) Program, internship experiences, and other talent development offerings. The role partners closely with local and global Talent Management, HRBPs, Learning & Development, business leaders, vendors, and participants to create engaging, impactful, and well-executed development experiences. Through strong program management, operational excellence, stakeholder communication, and experience design, this role ensures talent programs are delivered effectively, achieve intended business outcomes, and provide a best-in-class participant experience. A key focus of the role is bringing creativity and operational rigor together by enhancing communications, branding, promotion, participant engagement, and program execution to drive best-in-class excellence, while leveraging data and participant feedback to continuously improve the talent experience across North America.
Responsibilities
- Responsible for defining program strategy, designing scalable processes, and leading the operational delivery and continuous improvement of talent and development programs across North America, including onboarding, internships, performance management, NAM HIPO, leadership development, and other talent initiatives.
- Lead end-to-end program management, ensuring achievement of objectives, milestones, deliverables, communications, timelines