Talent & Performance Manager
About the role
We are seeking a Talent & Performance Manager to drive the development, engagement, and effectiveness of our workforce. This role is responsible for designing and managing performance frameworks, talent development programs, and succession planning strategies that align with business goals. You will partner closely with leadership to ensure we are attracting, developing, and retaining high-performing associates.
Responsibilities
Design, implement, and continuously improve performance review processes
Partner with managers to set clear goals, KPIs, and performance expectations
Coach leaders on delivering effective feedback and managing underperformance
Analyze performance data to identify trends and recommend improvements
Build and manage learning and development programs (leadership training, career advancement/growth pathways, etc.)
Identify skill gaps and create targeted development initiatives
Support individual development plans (IDPs) across teams
Develop and manage succession planning frameworks for key roles
Identify high-potential associates and create growth pathways
Partner with HR and leadership on workforce planning/org design
Design initiatives to improve engagement, satisfaction, and retention
Track and report on talent metrics (performance ratings, retention, promotion rates, etc.)
Use data to inform leadership decisions and improve talent outcomes
Requirements
5+ years in HR, talent management, performance management, or related field
Strong understanding of performance management frameworks and talent development strategies
Experience working with senior leaders and influencing decision-making
Excellent communication and coaching skills
Analytical mindset with experience using HR data and tools
Bachelor’s degree in HR, Business, Psychology, or related field (Master’s preferred but not required)
Experience with HRIS or performance management platforms (prefer Oracle)
Experience in organizational development or leadership coaching preferred
Change management experience
Qualifications
Strong understanding of performance management frameworks and talent development strategies
Experience working with senior leaders and influencing decision-making
Excellent communication and coaching skills
Analytical mindset with experience using HR data and tools
Bachelor’s degree in HR, Business, Psychology, or related field (Master’s preferred but not required)
Experience with HRIS or performance management platforms (prefer Oracle)
Experience in organizational development or leadership coaching preferred
Change management experience
Skills
Strong understanding of performance management frameworks and talent development strategies
Experience working with senior leaders and influencing decision-making
Excellent communication and coaching skills
Analytical mindset with experience using HR data and tools
Bachelor’s degree in HR, Business, Psychology, or related field (Master’s preferred but not required)
Experience with HRIS or performance management platforms (prefer Oracle)
Experience in organizational development or leadership coaching preferred
Change management experience
Benefits
Benefits include a generous discount on all WSI brands, a 401(k) plan and other investment opportunities, paid vacations, holidays, and time off to volunteer, health benefits, dental and vision insurance, including same-sex domestic partner benefits, tax-free commuter benefits, a wellness program that supports your physical, financial and emotional health, continued learning opportunities through WSI University, cross-brand and cross-function career opportunities, resources for self-development, an advisor (mentor) program, career development workshops, learning programs, and speaker series. Compensation may also include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
Pay
The expected starting pay range for this position is $110,000-$125,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.
Schedule
The schedule for this role is not specified in the job posting.