Talent Operations Partner

About the role

The Talent Operations Partner serves as the execution arm of Talent strategy, translating direction from the Talent Operations Director into concrete processes, resources, and hands-on support. This role delivers consistency and scalability across the Talent function — leading in-person training, onboarding, and orientation, while supporting recruiting for administrative positions as needed.

Responsibilities

• Translate strategic direction from the Talent Operations Director into concrete processes, resources, and operational tools
• Lead hands-on training of team members, ensuring new and existing staff have the knowledge and tools to succeed in their roles
• Host new hire orientation, delivering a consistent, engaging first-day and first-week experience across the organization
• Build supporting resources for role-specific frameworks (e.g., onboarding guides for a given position), preparing them for successful rollout once approved
• Standardize Talent processes across departments and locations to drive consistency and reduce variability in execution
• Support compliance by ensuring training and onboarding practices align with company policy and applicable employment regulations
• Partner with business leaders and hiring managers to implement Talent tools and resources, gathering feedback to refine them over time
• Recruit for administrative positions as needed, while maintaining primary focus on training, onboarding, and operational execution

Role Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
• Experience in HR, Talent, or People Operations, with a track record of delivering hands-on training, onboarding, or orientation programs
• Strong facilitation and presentation skills, with the ability to engage and train employees at all levels
• Strong project management and organizational skills, with the ability to manage multiple initiatives and deadlines simultaneously
• Ability to translate high-level strategic direction into practical, repeatable processes and hands-on execution
• Detail-oriented with a strong sense of ownership over training quality and consistency
• Comfortable operating in a support/execution capacity, partnering closely with leadership rather than driving independent strategic decisions
• Prior recruiting experience a plus; experience in home care, healthcare, or a multi-site/branch services organization a plus

Requirements

• Proactive, solution-oriented self-starter who takes initiative and works independently
• Values innovation, efficiency, and streamlined processes
• Excellent written and verbal communication skills in English
• Meticulous attention to detail, with accurate record-keeping and documentation
• Strong project management skills — strategic, organized, and intuitive
• Collaborative team player with excellent interpersonal skills
• Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
• Exercises sound judgment and discretion in handling sensitive matters
• Tech-savvy and comfortable with a variety of software and devices
• Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
• Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
• Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
• Background in senior care, assisted living, skilled nursing, or in-home care

Benefits

• Paid Time Off and Paid Holidays
• 100% Company-Paid Dental Insurance and Vision Insurance
• 100% Company-Paid $25,000 Life Insurance Policy
• 100% Company-Paid Employee Assistance Program — including mental health counseling sessions, financial coaching, provider referrals, and childcare resources — available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed
• 401(k) Retirement Program — with Employer Match
• Professional Development — ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week

Pay

$70,000 – $80,000