Talent Management Program Manager

Responsibilities

• Own the deployment and day-to-day management of Talent Management programs across Performance Management, L&D, Training, Executive Coaching, and Succession Planning
• Serve as the primary LMS Administrator, managing system configuration, user access, course uploads, reporting, and troubleshooting to ensure a seamless learner experience
• Partner with the People Leadership Team to co-develop program strategy, define priorities, and identify appropriate resourcing needs
• Develop and manage detailed project plans, timelines, and communication calendars for all active programs
• Establish and track program KPIs and success metrics; conduct regular reviews to evaluate effectiveness and identify opportunities for improvement
• Continuously iterate on program design and delivery based on data, feedback, and evolving business needs
• Build strong cross-functional relationships with People Business Partners, business leaders, and external vendors to ensure program alignment and stakeholder buy-in
• Manage vendor relationships and external facilitators as needed for training and coaching programs
• Create clear, engaging program materials including communications, toolkits, guides, and facilitator resources
• Maintain a forward-looking program roadmap and help the team anticipate capacity and resource constraints

Requirements

• 8–10 years of progressive HR or Talent Management experience, with demonstrated success in program delivery across multiple talent disciplines
• Hands-on experience administering a Learning Management System (LMS); experience with Docebo is strongly preferred
• Proven ability to manage multiple programs simultaneously, balancing competing priorities with strong attention to detail and follow-through
• Familiarity with core Talent Management program areas including performance cycles, leadership development, succession planning, and adult learning principles
• Strong analytical mindset with the ability to define metrics, interpret program data, and make data-driven recommendations
• Excellent communication and facilitation skills; comfortable presenting to and influencing senior stakeholders
• A collaborative, service-oriented approach with the ability to work effectively across levels and functions
• Self-directed and comfortable operating in ambiguous environments with the ability to create structure where it doesn’t yet exist
• Experience working within or alongside an HR COE structure; partnering with People Business Partners preferred