Talent Management Partner

This role is a strategic individual contributor within Five Star Bank’s Human Resources Department, focused on designing and executing talent management and leadership development initiatives.

About the role

The Talent Management Partner independently manages key programs such as performance check-ins, organizational development programs (e.g., Five Star 101), and learning management system operations, including reporting and analytics. This position proactively identifies opportunities for enhancement and drives initiatives to shape a high-performance culture and develop leadership capabilities across the organization.

Responsibilities

• Collaborate with business line leaders on the development and documentation of employee career pathing and Individual Development Plans (IDPs).
• Manage the administration and tracking of talent management processes such as annual objective and goal setting, annual and mid-year performance reviews, and 9-box assessments.
• Administer courses and report on the status of enterprise-wide learning initiatives using Five Star Bank’s learning management system (Docebo).
• Create job aids, tools, and training materials to support the effectiveness of talent management and leadership development programs.
• Collaborate with business leaders and subject matter experts to develop and deliver engaging, high-quality e-Learning modules aligned with industry standards (e.g., ADDIE or SAM instructional design models and adult learning theory).
• Serve as the main point of contact and oversee the administration and reporting of enterprise regulatory compliance training.
• Create and deliver presentations to leaders on leadership competencies, soft skills, and other management-related topics.
• Oversee the administration and recordkeeping of the organization’s Tuition Reimbursement Program.
• Develop curated and dedicated learning paths to enhance departmental capabilities and skillsets in collaboration with business line leaders.
• Administer surveys using Microsoft Forms and SurveyMonkey to gather insights on development needs.
• Analyze survey, HRIS (ADP), and learning management system data to determine program effectiveness and identify opportunities for improvement.
• Create and monitor internal communications in support of organizational talent initiatives.
• Serve as a change agent and ambassador for enterprise-wide change management initiatives.
• Build strong working relationships across the enterprise to enhance HR's role as a trusted advisor and demonstrate a return on investment for organizational development initiatives.
• Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders.
• Incorporate high-performance behaviors such as teamwork, leading by example, and service in every facet of work.

Requirements

• Bachelor’s degree in Business Administration, Human Resources, Organizational Development, Industrial Organizational Psychology, or a related field.
• 5+ years of progressive human resources experience, including organizational development, industrial organizational psychology, learning and development, and/or leadership development.
• Experience within financial services, healthcare, insurance, or other heavily regulated fields is preferred.

Skills

• Effective facilitation skills to engage participants and drive individual and team effectiveness.
• Ability to work across multiple business units and critically think to address technical and knowledge-based gaps.
• Knowledge of best practices in adult learning, instructional design, and organizational development.
• Ability to work with, communicate, and train leaders individually or in groups in a classroom environment.
• Analyze and report on the outcomes and efficacy of talent development programs and initiatives.
• Ability to coach and guide senior-to-executive level leaders on management practices and organizational strategy.
• Excellent interpersonal and communication skills (both written and verbal) with the ability to present information clearly and effectively.
• Familiarity with human resources information systems and reporting.
• Ability to manage highly sensitive and confidential data with discretion and professionalism.
• Proven ability to develop professional, high-quality presentations and train employees using adult learning theory and industry standards.
• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and adapt quickly to changing business needs.
• Proficiency with Microsoft Office applications (PowerPoint, Excel, Word, Teams, Outlook) and the ability to learn new banking software applications.
• Experience with business intelligence tools such as PowerBI and Tableau, as well as instructional design programs like Adobe Captivate and Articulate, is a plus.

Physical Requirements

• Able to regularly sit for prolonged periods of time.
• Accommodate occasional travel (10-20%) across the corporate footprint.
• Extensive computer usage is required.
• Ability to work occasional evenings and weekends.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account
• Flexible Spending Account(s)
• Company Paid Life Insurance, Long Term Disability, and Short Term Disability
• Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity & Personal Accident
• Tuition Reimbursement
• Employee Referral Program
• Wellness Reimbursement Program
• Star Volunteer Program
• Employee Banking and Financial Perks
• Paid Time Off (PTO)
• Company Paid Holidays