Talent Development Specialist - Laguna Hills

Position Summary

We are currently recruiting a Talent Development Specialist. This full-time, on-site position pays $22.01 an hour and is in Laguna Hills, CA.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Counsel and assist program customers with job search strategies, career advisement, training needs, and goal setting.
• Identify and address barriers to employment; connect customers to external resources and community services as needed.
• Advise, monitor, and track customer participation to maximize engagement and program outcomes.
• Manage day-to-day customer relationships; address concerns promptly and document case notes accurately and timely.
• Maintain knowledge of diverse occupations and career pathways to support assessments and appropriate service placement.
• Provide ongoing motivational support throughout the job search and employment process.
• Identify training needs and ensure appropriate training opportunities are provided.
• Facilitate job readiness and job search workshops.
• Re-engage customers post-training and support successful job placement efforts.
• Apply Case Management Model guidelines and standards to support participant success.
• Document customer success stories for internal and external reporting.
• Review and critique resumes and required documentation to ensure eligibility and effective presentation.
• Maintain accurate records, files, and correspondence per program and client standards.
• Develop and maintain career advisement policies and procedures; assist in training team members.
• Support daily operations and special projects under direction of the Career Advisor Coordinator.
• Prepare and edit documents, reports, charts, and correspondence; maintain organized filing systems.
• Travel to other offices as needed for coverage and training.
• Additional duties as assigned.

Required Skills/Abilities

• Strong verbal, written, and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently; must be self-motivated.
• Strong customer service and relationship management skills.
• Ability to motivate individuals and work with populations facing barriers to employment.
• Experience facilitating workshops and presenting to groups.
• Knowledge of job search strategies, workforce resources, and career planning techniques.
• Ability to follow instructions, manage deadlines, and adapt in a fast-paced environment.
• Strong problem-solving skills and ability to work under pressure in a team setting.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Familiarity with local community resources and referral networks.
• Bilingual skills (Spanish, Arabic, or Vietnamese) preferred.

Education And Experience

• High School diploma, required.
• Associate’s or Bachelor’s degree in Human Services, Social Work, Workforce Development, or a related field preferred.
• Prior experience in career counseling, workforce development, case management, or a related field preferred.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Standard hours of work Monday through Friday, first shift; overtime may be required.
• Travel may be required.

Successful ATHENA Employees Will Display The Following Characteristics

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The Benefits Of Working For ATHENA Include

• Support from a team of professionals committed to making your life better.
• Medical, dental and vision insurance.
• Health Savings Account
• Pet insurance.
• 401k with a generous employer match.
• ATHENA paid Life and Accidental Death & Dismemberment Insurance for employee.
• Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children.
• Short- and Long-Term Disability.
• Employee Assistance Program (EAP).
• Easy to use employee self-serve HR portal.
• Sick leave varies– be sure to inquire with your Recruiter.