Talent Assistant - Staffing Operations

About the role

This role will join our Southeast Staffing team, which drives the team development of BCG’s most important asset – its people. Our team is seeking a Talent Assistant – Staffing Operations to provide critical logistical, relational, and administrative support.

Responsibilities

• Maintain timely and accurate view of all individual availability data in the Staffing database including staffing assignments, vacations/time off, scheduled trainings, Leaves of Absence (in partnership with HR), etc.
• Avoids data entry errors and ensures accuracy of data in the Staffing database.
• Track down appropriate case codes, follow up on timesheet submissions, and update consultant information as necessary (e.g., profiles, availability).
• Develop working relationships with all members of the local office to facilitate the timely flow of transparent information.
• Partner with Managing Directors and Partners, Finance, and HR to support accurate case setup and billing processes.
• Create and manage internal case codes for staffing assignments and billing.
• Create and maintain project teamsites, ensuring timely setup and closure with the Information Management (IM) team.
• Provide billing instructions and information to consulting staff and North America staffers as needed.
• Leakage Review weekly consultant billing reports to identify billing discrepancies.
• Partner with Talent Management and Finance teams to request corrections as necessary.
• Maintain staffing data dashboards and prepare office-wide and North America Regional staffing reports.
• Organize and manage staffing data to support staffing assignments and tracking of non-billable work decisions.
• Manage short-term staffing case intake process across clients within system.
• In partnership with Pipeline Staffers, coordinate short-term staffing assignments by connecting consultants with case teams and sharing project details.
• Represent Southeast System on bi-monthly North America Regional Staffing call.
• Manage flow of communication to ensure all relevant stakeholders are informed and/or consulted on relevant situations.
• Perform Other Duties And Projects Required.

Requirements

• Bachelor’s degree required.
• 1-3 years of administrative support or human resources experience, preferably at a professional services firm.

Key Competencies

• Highly organized, attentive to detail.
• Excellent written and verbal communication skills.
• Numeric proficiency and experience managing financial data.
• Proficient computer skills: MS Office with a strong preference for substantial Excel and PowerPoint experience.