Talent Acquisition Supervisor

About the role

Servicon’s Talent Acquisition Supervisor is an integral member of the Talent Acquisition team and plays an important role in ensuring Servicon has the right people in place to support our business. As a hands-on Talent Acquisition professional, you will be responsible for supporting full-cycle recruiting activities while providing day-to-day coaching, guidance, and oversight to a geographically dispersed recruiting team. The Talent Acquisition Supervisor will help drive consistent execution of Servicon’s recruiting processes, monitor recruiting activity and performance, support hiring priorities, and ensure recruiters are effectively partnering with hiring managers and HR Business Partners. This role will also maintain an active requisition workload and is expected to step in directly to support critical, high-volume, or difficult-to-fill positions as business needs require. You will work closely with Operations, HR Business Partners, and other stakeholders to understand hiring needs, remove barriers, and execute recruiting solutions that support business objectives.

Responsibilities

• Provide day-to-day direction, coaching, support, and accountability to assigned recruiters, including workload management, prioritization, recruiting activity, and follow-through.
• Maintain an active requisition workload and manage full-cycle recruiting from sourcing and screening through offer and pre-employment activities.
• Partner with the Talent Acquisition Manager, HR Business Partners, and Operations to understand hiring priorities and ensure recruiting resources are appropriately aligned.
• Support the execution of established recruiting strategies and processes to attract and hire qualified candidates in accordance with business needs.
• Monitor open requisitions, aging, candidate pipelines, hiring activity, and recruiter progress to identify areas requiring additional attention or support.
• Utilize job boards, social media, referrals, community partnerships, recruiting events, and other sourcing channels to develop qualified candidate pipelines.
• Support relationships with community organizations, workforce development partners, schools, and other resources within the markets Servicon serves.
• Ensure consistent application of Servicon’s interview and selection processes and provide guidance to recruiters and hiring managers as needed.
• Help ensure candidates receive timely communication and a professional, consistent experience throughout the recruiting process.
• Partner with appropriate teams to monitor candidates through background checks, pre-employment requirements, badging, and onboarding and help resolve barriers that could delay start dates.
• Track and monitor key recruiting metrics, including requisition aging, time-to-fill, pipeline activity, offers, candidate fallout, and hiring results; escalate trends and concerns to the Talent Acquisition Manager.
• Develop and maintain pipelines for recurring, high-volume, and difficult-to-fill positions.
• Provide ongoing feedback, coaching, and training to help recruiters strengthen sourcing, candidate management, hiring manager partnership, organization, and overall recruiting effectiveness.
• Support Servicon’s employment branding efforts and ensure recruiters consistently represent Servicon’s culture and employee value proposition.
• Identify recruiting challenges and partner with the Talent Acquisition Manager to develop creative solutions for positions or markets experiencing talent shortages.
• Stay informed of recruiting trends, labor market conditions, competitor activity, and sourcing practices that may impact Servicon’s ability to attract talent.
• Build strong relationships with Operations, HR Business Partners, and other stakeholders to ensure alignment and timely resolution of recruiting needs.
• Identify opportunities to improve recruiting processes, candidate communication, reporting, and team efficiency and provide recommendations to the Talent Acquisition Manager.
• Ensure recruiting and selection practices are consistently followed and aligned with applicable employment laws, company policies, and established procedures.

Requirements

• Role is hybrid and must be local to Culver City, CA
• Bachelor’s degree in Business, Human Resources, or a related field preferred
• 5+ years of professional experience in full-cycle recruiting, preferably within a fast-paced, high-volume, multi-location organization
• 2+ years of experience providing leadership, coaching, training, or day-to-day direction to recruiters or Talent Acquisition team members
• Demonstrated ability to successfully manage an active requisition workload while supporting the performance and priorities of others
• Experience recruiting for high-volume hourly positions as well as professional-level roles preferred
• Experience supporting multiple locations, markets, or geographic areas
• Strong sourcing skills with experience utilizing job boards, social media, referrals, community outreach, and other recruiting channels
• Strong organizational and time-management skills with exceptional attention to detail and follow-through
• Ability to prioritize competing hiring needs and adjust quickly based on changing business requirements
• Strong quantitative and analytical skills with the ability to use recruiting metrics to identify trends, gaps, and areas requiring attention
• Strong verbal and written communication skills
• Ability to build credibility and effectively communicate with hiring managers, Operations leaders, HR Business Partners, candidates, and employees
• Comfortable providing coaching, feedback, and accountability to team members
• Experience working with Applicant Tracking Systems (ATS) and other recruiting technologies; iCIMS knowledge is a plus
• Proficient in Word, Excel, and PowerPoint
• Ability to travel to Servicon locations as needed to understand hiring needs and build strong relationships within the markets we serve
• Bilingual (English/Spanish) preferred
• Ability to travel in and out of state as needed

Benefits

• Premier low-cost medical, dental, and vision insurance
• 401(k)
• Sick leave
• Vacation time
• Employee assistance program (EAP)
• Employee discount programs

Pay

A reasonable estimate of the current base salary range for this position is $95,000–$115,000. Actual compensation offered may vary depending on skill level, experience, education, and other job-related factors.