Talent Acquisition Operations Manager
Talent Acquisition Leadership
Leads, develops, coaches, and mentors a team of Talent Acquisition professionals, including Senior Talent Acquisition Partners, Talent Acquisition Partners, Talent Acquisition Coordinators, a Senior Talent Acquisition Coordinators, and Talent Acquisition Strategists.
Establishes performance expectations, goals, development plans, and accountability measures for recruiting team members.
Creates a high-performing, service-oriented recruiting function that delivers exceptional hiring manager and candidate experiences.
Partners with HR leadership and business leaders to identify workforce trends, anticipate hiring needs, and align recruiting strategies with organizational priorities.
Drives consistency and compliance across all recruiting, selection, and onboarding practices.
Talent Acquisition Operations & Process Improvement
Oversees recruiting workflows, requisition management, interview coordination processes, candidate communications, employment offers, and onboarding transitions.
Develops, maintains, and continuously improves Talent Acquisition Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), workflows, and best practices.
Ensures compliance with all applicable employment laws, regulations, and organizational policies.
Partners with HR Operations and HR Business Partners to improve recruiting effectiveness and operational efficiency.
Serves as the functional lead for Talent Acquisition systems, reporting tools, applicant tracking systems, and recruitment technologies.
Analytics, Reporting & Performance Management
Develops and maintains Talent Acquisition dashboards, recruiter scorecards, and executive reporting.
Establishes and monitors leading and lagging recruiting KPIs, including but not limited to:
Time-to-fill
Time-to-start
Candidate pipeline health
Offer acceptance rate
Source effectiveness
Hiring manager satisfaction
Candidate experience metrics
Recruiter productivity
Retention of new hires
Cost-per-hire
Quality-of-hire
Diversity outreach and pipeline metrics
Provides regular reporting and recommendations to the Vice President of HR Operations and organizational leaders.
Utilizes recruiting data and workforce analytics to identify opportunities, mitigate risks, and improve hiring outcomes.
Stakeholder Partnership
Buils strong relationships with executive leadership, hiring managers, HR Business Partners, and operational leaders.
Serves as a trusted advisor on talent market conditions, recruitment practices, workforce planning, and talent acquisition strategy.
Facilitates recruiting-related training and consultation for leadership teams.
Promotes collaborative partnerships that support organizational growth and business objectives.