Talent Acquisition & AI Ops Specialist (Greenhouse ATS)
ERGO NEXT Insurance · Boston, MA · 2 wk ago
Human Resources$81k–$110k/yrFull-time
About the role
Talent Acquisition & AI Ops Specialist (Greenhouse ATS)
Responsibilities
- Greenhouse Ecosystem Leadership: Own the end-to-end administration of Greenhouse, including managing user permissions, job board configurations, custom field mapping, and offer letter generation.
- AI-Driven Workflow Optimization: Audit and optimize recruitment workflows to eliminate bottlenecks. Design and deploy practical AI solutions to assist with job description drafting, candidate communications, and automated pipeline updates.
- Advanced Analytics & Dashboards: Build and maintain recruiting dashboards within Greenhouse to track essential metrics like Time-to-Fill, Source of Hire, and Conversion Rates. Apply AI tools to analyze data and uncover predictive insights for the TA team.
- Tech Stack Integration: Act as the primary point of contact for the "Recruiting Tech Stack," ensuring seamless integrations between Greenhouse and our HRIS, Slack, sourcing tools, and new AI-based recruitment platforms (e.g., AI notetakers or interview intelligence tools).
- AI Enablement & Training: Lead the standardization of interview plans to ensure a consistent brand experience. Provide training and create documentation for recruiters and hiring managers to ensure high platform adoption, data integrity, and best practices in AI tool usage.
- Coordination Support: Support interview coordination efforts as needed, utilizing AI scheduling assistants to maximize speed and efficiency.
Requirements
- At least 2-5 years of experience in Talent Acquisition Operations, Coordination, or a similar data-centric HR role from a high-growth tech company.
- Deep Greenhouse ATS Expertise: Proven, hands-on experience and deep knowledge of Greenhouse ATS administration, advanced reporting, and system integrations.
- Exceptional AI Fluency: Demonstrable, hands-on experience using generative AI tools (such as Gemini, ChatGPT, Claude) and low-code/no-code platforms to automate repetitive tasks and build scalable HR workflows. You must possess a builder mentality to translate vague problems into working AI solutions quickly.
- Data-First Mindset: High proficiency in Google Sheets (pivot tables, complex formulas, and data visualization) and a sharp eye for catching small data discrepancies before they become big reporting problems.
- Process-Improvement Lens: Strong organizational skills with a passion for identifying inefficiencies and designing technical solutions to fix them.
- Exceptional Communication Skills: The ability to translate technical system requirements and AI capabilities into simple, clear instructions for non-technical users.
Qualifications
- US annual base salary range for this full-time position: $81,000 - $110,000 USD
Skills
- Proven experience in Greenhouse ATS administration and integration.
- Hands-on experience with AI tools and platforms.
- Strong organizational and process improvement skills.
- Excellent communication and training abilities.
Benefits
Includes a partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.
Pay
US annual base salary range for this full-time position: $81,000 - $110,000 USD
Schedule
Hybrid In Office 3 days a week