Talent Acquisition AI Operations Specialist

About the role

We are looking for a Mid-Level AI Solutions Developer to join our Talent Acquisition team as a Talent Acquisition AI Operations Specialist. This is a unique, hybrid technical role that sits at the intersection of Human Resources technology and artificial intelligence development.

Responsibilities

• AI Agent Development & Maintenance
• Design, build, and deploy agentic AI workflows that support Talent Acquisition processes such as candidate screening, interview scheduling, recruiter productivity, and reporting
• Develop and maintain AI agents using Microsoft Copilot Studio, Power Automate, and related Microsoft 365 ecosystem tools
• Continuously iterate and improve existing agents based on user feedback and performance data
• Troubleshoot and resolve issues with deployed AI agents and automation workflows
• TA Partnership & Process Improvement
• Partner closely with Recruiters, Sourcing teams, and TA Operations to identify pain points and opportunities for AI-driven solutions
• Translate business requirements from non-technical TA stakeholders into technical specifications and working solutions
• Document workflows, agent logic, and process maps for all developed solutions
• Participate in sprint planning, backlog grooming, and agile delivery cycles
• Data & Reporting
• Build dashboards and reporting tools that surface TA metrics powered by AI insights
• Ensure data integrity and compliance within all AI-powered workflows
• Monitor agent performance and usage analytics to drive continuous improvement
• Innovation & Research
• Stay current on emerging AI tools, LLM capabilities, and agentic frameworks relevant to HR and TA use cases
• Evaluate new tools and make recommendations for adoption
• Contribute to the broader AI strategy within the People/HR organization

Requirements

• 2–5 years of experience in a technical role involving AI, automation, or software development
• Hands-on experience with Microsoft Copilot Studio, Power Automate, or Azure AI Services
• Familiarity with prompt engineering, LLM integration, and agentic workflow design
• Experience working with APIs and connecting systems via integrations
• Strong problem-solving skills with the ability to work independently and manage multiple priorities
• Excellent communication skills — able to translate technical concepts to non-technical audiences
• Experience working in an Agile/Scrum environment

Preferred Qualifications

• Experience supporting HR or Talent Acquisition workflows or systems (e.g., SuccessFactors, Workday)
• Familiarity with Python, JavaScript, or Power FX
• Knowledge of Microsoft Graph API
• Experience with Azure OpenAI Service or similar LLM platforms
• Microsoft certifications (e.g., PL-100, AI-102, or Copilot Studio certifications)