Table Operator

About the Role

MAJC is the Hospitality AI Agent built for shift workers and operators—one platform designed for how the industry actually runs. It connects operators and workers on a single platform, free for team members and subscription-based for operators at $4.99 per operator seat per month. The platform helps hire, train, and retain teams with unlimited matches, no per-click bidding wars, and MAJC Trading Card profiles that showcase the human behind the resume.

Key features include:

• Jobs: Match on skills, shift fit, and culture with a per-seat subscription model.
• Academy: Five-minute lessons with real certifications that land on your MAJC Trading Card.
• Community: Moderated channels for workers and operators, with one profile across Jobs and Academy.
• Hospitality AI Agent: Provides 24/7 personalized support for policy, recipes, and scheduling help in clear language, with no access cutoff.

The platform addresses the industry’s high churn rate (72% annual hospitality worker churn, per BLS 2025) and 780K open hospitality jobs (BLS JOLTS, Feb 2026). MAJC aims to reduce turnover by providing tools, mentorship, and community to build stronger, more sustainable teams.

Why MAJC Exists

The hidden cost of churn silently impacts hospitality businesses. The average cost to recruit, hire, train, and replace a worker is $6,700 (Cornell Center for Hospitality Research), and with a 65% annual churn rate and 15 employees per location, businesses lose an estimated $65,325 per location per year. MAJC was created to provide 24/7 personalized support, reducing churn and improving retention by addressing the root causes beyond wages.

Your MAJC Trading Card

Every hospitality worker gets a free MAJC Trading Card—a modern resume that travels with you across jobs. Features include:

• Photo, skills, certifications, and work history in one place.
• Portability: Your profile moves with you when you change jobs or email addresses.
• MAJC certifications from Academy courses automatically update on your card.
• You control what work history carries forward.

Testimonials

Real operators, chefs, and leaders share how MAJC is changing hospitality:

• “MAJC is transforming hospitality by giving leaders the tools, mentorship, and community they need to build stronger, more sustainable teams.” — Andrew Zimmern, Chef, Author, Restaurateur, and Television Personality
• “MAJC helps hospitality professionals grow. Through upskilling and leadership development, it gives teams the tools for long-term success.” — Sarah King, Chief People, Darden Restaurant Group
• “MAJC reshaped how I lead. The mentorship gave me practical tools, real confidence, and a community that supports both personal growth and better leadership.” — Erika Bongort, Chef and Certified Cheese Professional
• “Being part of MAJC feels like belonging. The supportive community and shared experiences have led to real connections that last beyond the program.” — Amy Hammond, Restaurant Manager and Hospitality Trainer

Built for Hospitality

MAJC is designed specifically for the hospitality industry, with contributions from 100+ hospitality experts. Features include:

• 18+ interactive hospitality courses.
• 4 connected products on one profile (Jobs, Academy, Community, AI Agent).
• 94% of users report improved retention and team performance.

Example Profiles

• Andrea Simmons | Bar Manager | 7 years experience
  • About: Built two successful bar programs, from SOPs to menu and training. Trains every new hire on the well.
  • Strengths: Cocktail program, cost control, floor mentor.
  • Work Style: Heads-down prep, talkative on the floor. Coaches by example. Tracks pour costs weekly.
  • Looking For: Bar Manager, Beverage Director, or independent venue role. Full-time.
  • Growth Goal: Move from bar manager to beverage director within 18 months, with a sommelier track on the side.
  • Fun Fact: Serves her grandfather’s Negroni recipe at the bar since 1994.
• Marcus Reyes | Sous Chef | 9 years experience
  • About: Ran the sauté station at two James Beard semifinalists. Known for a calm pass and tight prep.
  • Strengths: Line lead, wood-fire, menu R&D.
  • Work Style: Leads by example on the line. Writes prep lists the night before and keeps the pass quiet during the rush.
  • Looking For: Sous Chef, Chef de Cuisine, or wood-fire kitchen role. Full-time.
  • Fun Fact: Keeps a pocket notebook of every 86 and fire drill from the last three years.
• Sofia Tran | Lead Barista | 5 years experience
  • About: Built dial-in and latte-art standards for two growing cafés in Portland.
  • Strengths: Espresso program, training, latte art.
  • Work Style: Patient trainer on the bar. Opens with dial-in, closes with tasting notes the team can repeat.
  • Looking For: Lead Barista, Coffee Director, or training-focused café role. Full-time.
  • Fun Fact: Judged a regional latte-art throwdown and still pulls practice shots before every shift.