Table Games Supervisor - Omaha

Essential Job Functions

• Monitor and document guest play including wager amounts, play duration, buy-ins, and wins/losses.
• Maintain proper table inventories and perform fills and credits as needed.
• Issue and inspect playing cards and dice at the start of each shift.
• Support personnel functions including training, development, coaching, evaluations, and corrective action.
• Supervise and instruct dealers in proper game procedures, accuracy, and service standards.
• Assist with staff scheduling and coordination of ongoing training needs.
• Resolve guest service issues promptly and professionally.
• Ensure compliance with all gaming regulations, company policies, and departmental procedures.
• Maintain confidentiality of company, team member, and guest information.
• Follow and enforce all required safety standards.
• Perform additional duties as assigned and adapt to scheduling needs based on business demand.

Qualifications

• Must be 21 years of age or older.
• High school diploma, GED, or equivalent experience required.
• Minimum of 3 years of Table Games experience, including experience as a Dealer or in supervisory roles (Floor Supervisor, Pit Supervisor, Shift Manager Trainee, etc.).
• Strong organizational skills with exceptional attention to detail.
• Effective analytical, problem-solving, and decision-making skills.
• Proficiency with Microsoft Office and player tracking systems.
• Strong knowledge of table games rules, procedures, and internal controls.
• Demonstrated commitment to guest service excellence and ethical conduct.
• Ability to communicate clearly, respectfully, and professionally.
• Must be able to secure and maintain a Nebraska Gaming License and possess a valid Driver’s License.

Benefits

• Federal Employees Medical Coverage
• Full Insurance Package Options
• 401(k) with Day 1 Vesting & Company Match
• Quarterly Incentive Program
• Vacation, Holiday, and Sick Time
• Discounted Meal Program

Work Environment & Physical Requirements

• Accessibility of all worksites required for the position: 1
• Exposure to secondhand smoke: 2
• Amount of overtime/extended work hours required: 1