Table Games Dealer II - Table Games Operations

Position Summary

This position requires previous experience or training as a Table Games Dealer. Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Hard Rock Casino Bristol can feel more like play than work!

Benefits & Perks

• Medical, Dental, Vision & Life Insurance
• 401K
• Paid Time Off
• Annual Bonus Opportunity
• and much more!

Essential Functions

• Responsible for customer satisfaction and enjoyment on a particular assigned table game.
• Conducts assigned game with respect to Hard Rock Compliance and regulations and procedures.
• Deal cards accurately and at a pace defined by the supervisor/guests at the table; take and pay bets accurately and according to standard.
• Follow department and company policies and standard operating procedures (SOPs) including those relating to Hard Rock’s business ethics and all regulatory requirements.
• Deliver an exceptional guest service experience that promotes guest satisfaction & enjoyment.
• Handle all monies (bankrolls, payoffs, come and prop bets, making change and check handling) accurately in games.
• Support the Hard Rock culture and Team philosophy within the department and throughout the property.
• Maintain a high level of professionalism and adhere to all company policies and procedures.

Qualifications

• At least 21 years of age.
• High School diploma or equivalent required.
• Certification as a dealer required.
• Must have two major games (ie. Blackjack, Craps, Roulette or Mini-baccarat).
• Previous dealer experience required.
• Must be able to stand in a stationary position 80% of assigned shift (60 minutes on / 20 minutes off) including the ability to bend/turn torso 90 degrees and have continuous movement of arms, shoulders and wrists.
• Must be able to obtain and maintain a local gaming license.
• Must be able to withstand noisy and smoke-filled environments.
• Must be tolerant to frequent moderate motion and occasional motion associated with lake weather conditions.
• Must be able to stand 90% of shift, walk 10% of shift.

Work Environment

• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• The Casino environment is hectic, fast-paced and often crowded and noisy.
• May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.