Table Games Dealer/ Dual Rate Supervisor - Part-Time and Full-Time

Essential Job Duties and Responsibilities

• Respond to visual and oral signals from customers and fellow employees.
• Pitch cards, handle money efficiently, and professionally handle chips.
• Conduct gambling games such as Blackjack, Craps, or Roulette, following all applicable rules and regulations.
• Manipulate cards, chips, and gaming devices such as roulette wheels and craps sticks accurately.
• Keep track of the game and players’ actions.
• Perform quick basic math calculations, including addition, subtraction, multiplication, and division, to accept bets, pay winners, and collect from losers.
• Responsible for the protection and control of the game being dealt and notifying the Pit Supervisor of any irregularities.
• Maintain a superior and courteous atmosphere, providing the customer with a pleasant gaming experience.
• Advise Pit Supervisor of any player disputes or arguments that may arise during the game and of any important relevant factors regarding specific players.
• Aid customers in playing and ensure adherence to established rules, policies, and procedures.
• Maintain effective working relationships and good customer service skills with all guests and employees.
• Provides personal attention and assistance to customers by verifying customer winnings and explaining gaming rules and regulations.
• Acts to keep customers satisfied and motivated to return, regardless of whether they win or lose.
• Wears and maintains all uniforms properly, including nametag and gaming license.
• Maintains alertness for the performance of all responsibilities and a general awareness of casino operations at all times.
• Verifies customers are 21 years of age or older.
• Regular and reliable attendance is a fundamental requirement of this position.
• Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
• Performs duties in compliance with the Colorado Limited Gaming Act, internal policies and procedures, Internal Control Minimum Procedures, and Colorado Limited Gaming Regulations.
• Includes special attention to underage gaming as well as recommendations to Table Games Supervisors in reference to alcohol consumption by patrons.
• Works and performs dual-rate supervisor duties. This includes monitoring game play and settling customer disputes professionally and courteously.
• Performs other duties, including special projects, as needed and directed.

Qualification Requirements

• Must be able to stand for an entire work shift with standard breaks.
• Demonstrated working knowledge of Table Games, and dexterity with table games equipment.
• Possesses excellent customer service skills and upholds 4-star standards.
• Demonstrated ability to perform basic math, including addition, subtraction, multiplication, and division.

Education And/Or Experience

• Graduation from high school or equivalent.
• Graduation from Dealer School or equivalent is desired.
• Must have experience dealing Blackjack in some capacity.
• Prefers experience as a dealer dealing Roulette or Craps.
• Demonstrated knowledge of casino operations, gaming rules, and regulations.

Certificates, Licenses, Registrations

• Must have a valid and current State of Colorado Gaming License.
• Must be at least eighteen (18) years of age.

Compensation And Benefits

Base hourly wage: $12.14 per hour plus tips
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service;
a generous paid time off program;
paid transportation from Colorado Springs and Woodland Park;
free local gym membership;
tuition reimbursement;
fabulous resort perks;
and more.