Table Games Dealer
Q Casino + Resort · Dubuque, IA · 1 mo ago
ManufacturingFull-time
Basic Function
Deals assorted games such as blackjack, poker, roulette and/or craps to players according to the policies, procedures and IRGC gaming regulations.
Organizational Relationships
Reports to: Casino Operations Shift Managers/Table Games Leads
Schedule
- Monday: 6:00 PM – 2:00 AM
- Tuesday: Off
- Wednesday: Off
- Thursday: 6:00 PM – 2:00 AM
- Friday: 6:00 PM – 2:00 AM
- Saturday: 6:00 PM – 2:00 AM
- Sunday: 6:00 PM – 2:00 AM
Specific Duties And Responsibilities
- Deals standardized, smooth and mechanically efficient games to players.
- Responsible for exchanging chips for currency.
- Completes fill and credit transactions.
- Responsible for verifying fills and credits with supervisors.
- Responsible for accurately collecting and paying wagers.
- Provides and promotes positive customer relations supported by employee quality service.
- Ensure honesty and integrity of all table games during assigned shift.
- Responsible for the protection of company assets as it relates to table games.
- Reports suspicious activity and customer behavior to supervisors.
- Responsible for maintaining a consistent pace on assigned games.
- Other duties as assigned.
Education, Training And Experience
- High School Diploma
Standards Of Performance
- Good oral communication skills.
- Excellent customer service skills.
- Reasonable knowledge of applicable mathematical skills.
- Must be able and willing to work non-traditional schedules, particularly nights, weekends, and holidays.
- Must be able to stand for long periods of time.
- Must be knowledgeable of IRGC rules and regulations.
- Must be knowledgeable of DGP&C internal controls.
- Must possess a valid IRGC gaming license.
Mental And Physical Requirements
- Standing for extended periods of time.
Working Environment And Conditions
- Inside working environment.
- Exposed to cigarette smoke.
- Loud noise levels.
- Irregular work schedules, including nights, weekends, and holidays.
Equipment And Tools
- General office equipment