Table Games Dealer

About the role

Deal assigned game(s) accurately and productively. Offer exceptional customer service to all guests. Maintain detailed knowledge of property events. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Maintain a thorough understanding of and execute the rules and procedures for each game dealt.
• Maintain a thorough understanding of and execute all Dealer policies and procedures.
• Deal assigned game(s) accurately and productively.
• Maintain a detailed knowledge of upcoming casino events.
• Communicate with guests, supervisors and managers.
• Greet and interact with guests in a professional, welcoming and attentive manner.
• Ensure all laws, regulations, MICS and company/departmental policies are followed on assigned game.
• Identify cheating techniques on assigned game in a timely fashion in order to preserve the integrity of our games.
• Continually communicate pertinent gaming and employee information to the Casino Floor Supervisor, Team Lead, Casino Manager and/or the Casino Shift Manager.
• With assistance from the Casino Floor Supervisor, issue / redeem markers to credit customers per MICS and SOPs.
• Ensure all equipment on assigned game is in proper working order (i.e., Cards, shufflers, progressive sensors). Report problems to the Casino Floor Supervisor.
• Work varied shifts, including weekends and holidays.
• Maintain equipment in assigned section; ensure that all items are in proper working order.
• Perform other reasonable duties and responsibilities as requested.

Qualifications

• Must be able to effectively communicate with excellent interpersonal skills.
• Able to effectively communicate in English, in both written and oral forms.
• Must be able to deal games productively and accurately.
• Must be able to obtain Nevada Gaming Registration.
• Minimum age requirement is 21.
• 1 year table games experience required.
• Thorough knowledge of at least three of the following table games: Craps, Roulette, Baccarat and Blackjack. Knowledge of proprietary games such as "Three Card Poker".

This response is AI-generated, for reference only.