Systems Test Technician

About the role

The Systems Test Technician executes comprehensive test procedures for both hardware and software components within a telecommunications environment. This role applies established testing principles, produces thorough test documentation, and performs a wide range of tests to ensure the reliability, performance, and quality of complex digital and analog systems. The technician identifies, analyzes, and documents defects and anomalies, supporting continuous improvement of network and server-based solutions.

Responsibilities

• Execute detailed test procedures for hardware and software components in a telecommunications and networked systems environment.
• Apply core testing principles to plan, conduct, and document test activities with a high level of accuracy and consistency.
• Perform functional, maintenance, and reliability tests to validate system behavior and long-term stability.
• Conduct stability and load testing to assess system performance under varying traffic and usage conditions.
• Perform performance and analysis testing to evaluate system throughput, responsiveness, and overall efficiency.
• Execute security-related tests to help identify vulnerabilities and verify compliance with security requirements.
• Perform voice quality tests to ensure clear and reliable communication across telecommunication systems.
• Conduct environmental tests to confirm that systems operate correctly under specified environmental conditions.
• Identify, analyze, and fully document defects and unexpected anomalies discovered during testing activities.
• Prepare clear, comprehensive test documentation, including test plans, test cases, test results, and defect reports.
• Troubleshoot issues related to routers, switches, servers, and associated network components during testing.
• Collaborate with other test technicians and engineers to coordinate test activities and resolve technical issues.
• Support production acceptance testing and factory acceptance testing to validate systems before deployment.
• Interact professionally with client representatives who monitor testing activities, providing clear status updates and explanations of findings.
• Follow established lab procedures, standards, and safety guidelines while working with test equipment and systems.

Essential Skills

• Hands-on experience working with digital and analog telecommunications systems.
• Strong understanding of testing principles and methodologies, including test planning, execution, and documentation.
• Proven ability to write, clearly describe, and accurately document defects and unexpected anomalies.
• Troubleshooting experience supporting routers, switches, servers, and related network hardware.
• Experience working with Windows servers in a testing or operational environment.
• Experience in IT, telecommunications, and signaling technologies.
• Practical testing experience across multiple test types such as functional, performance, reliability, and environmental testing.
• Ability to work effectively in a lab-based testing environment alongside technical teams and client observers.
• Strong attention to detail and commitment to producing accurate, complete test documentation.
• Effective communication skills to interact with engineers, fellow technicians, and client stakeholders.

Additional Skills & Qualifications

• Experience with network technologies, including switches and routers, in a telecommunications context.
• Familiarity with production acceptance testing and factory acceptance testing processes.
• Ability to analyze test results and provide clear, concise summaries of findings and recommendations.
• Comfort working with telecommunication signaling systems and related test tools.
• Strong organizational skills to manage multiple test activities and documentation requirements.
• Collaborative mindset and ability to work closely with cross-functional engineering and testing teams.
• Customer-facing experience or comfort interacting with external stakeholders in a technical environment.
• Interest in supporting large, mission-critical contracts and contributing to a growing organization with a strong culture.

Work Environment

This role is based in a dedicated lab environment in Columbia, MD, focused exclusively on testing activities. The Systems Test Technician works onsite alongside other test technicians and engineers, using network and server equipment, telecommunications systems, and specialized test tools to carry out hardware and software testing. The work is closely monitored by the end customer, requiring professional, clear communication and consistent adherence to established procedures. The environment emphasizes collaboration, technical rigor, and a strong culture, offering the opportunity to support significant, large-scale contracts while working in a stable, well-equipped testing facility.

Job Type & Location

This is a Contract to Hire position based out of Columbia, MD.

Pay And Benefits

The pay range for this position is $40.00 - $45.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

Application Deadline

This position is anticipated to close on Nov 5, 2026.

Workplace Type

This is a fully onsite position in Columbia, MD.