Systems Technician - Sumter School District

About the role

Under the general supervision of the Executive Director of Technology, this position maintains the school district's computer and network equipment in operating condition, meeting the technology needs of the district by troubleshooting and repairing computer hardware and software and resolving immediate computer operational problems.

Responsibilities

• Installs and maintains computer operating systems, application software, and related computer equipment.
• Performs computer and network hardware and software repair (computers, servers, switches, printers, scanners, and programs).
• Creates and maintains email and internet accounts on computers; configures email and security on computers.
• Inspects computer and network equipment requiring specialized repair and troubleshooting to identify and verify repair needs.
• Assesses malfunctions of hardware to determine appropriate actions to maintain computer and network operations.
• Provides technical support to users of hardware and software.
• Maintains school-based computer labs in good working order.
• Trains selected individuals to ensure their ability to use computer systems and new or existing software.
• Coordinates computer and network-related repair requests.
• Assists in record-keeping regarding the functioning and inventory of the school district's computers and related equipment, repairs, etc.
• Assists in making recommendations regarding the purchase of new computers, software, and related equipment.

Equipment Used

Personal computers, servers, switches, scanners, printers, and related equipment.

Travel Requirements

Travel to school district locations to repair hardware, install software, and assist end-users.

Knowledge, Skills, and Abilities

• Extensive knowledge of computer hardware and software installation procedures.
• Knowledge of all school district personal computer and software applications.
• Understanding of current operating platforms, computer hardware, and associated peripherals, and software applications.
• Ability to inspect, assess, troubleshoot, and repair computer network systems, hardware and software.
• Ability to work independently.
• Extensive knowledge of email, internet, WAN, LAN, and other computer network programs and operations.
• Ability to communicate effectively with all levels of end-users.
• Ability to follow oral and/or written instructions.
• Ability to report work orally and/or in writing to the supervisor.
• Ability to establish and maintain a cooperative working relationship with staff and others contacted in the course of work.
• Ability to carry out instructions furnished in written or oral form.
• Ability to perform arithmetic operations and complex calculations.
• Analytical, problem-solving, and creative-thinking skills with respect to computer-related issues.

Physical and Mental Demands, Work Hazards

Works in standard office and school building environments.

Qualifications Profile

Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

• High school diploma.
• Associate's degree preferred.
• Related college or technical school coursework.
• Documented training in computer hardware, software and network use, troubleshooting, and repair.
• A+ certification and networking certifications preferred.
• Motor vehicle operator's license.
• Significant successful related experience in computer and network installation, maintenance, troubleshooting, and repair.

Job Types

Contract, Full-time

Pay

$24.24 - $38.77 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule

• 7.5 hour shift
• Day shift

Ability to Commute/relocate

Sumter, SC 29150: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person