Systems Technician II

About the role

The YMCA of Greater Richmond is seeking a mission-driven, organized, and personable administrator to manage the installation and maintenance of computers, servers, and network hardware, and provide on-site response to help desk requests that support business operations and projects furthering the goals and objectives of the YMCA of Greater Richmond.

Responsibilities

• Assist with the installation and maintenance of computers, computer servers, and network hardware.
• Provide second-level on-site response to help desk calls.
• Analyze and recommend technical requirements to support business operations and projects.
• Evaluate and recommend hardware and software, and support cybersecurity programs and tools.
• Maintain inventory of Technology Department equipment and software licenses.
• Perform systems analyst functions to manage and assist with organizational projects.
• Supervise interns and staff.

Requirements

• High school degree or its equivalent; bachelor’s degree preferred.
• Minimum of three years of related experience; supervisory experience preferred.
• Project management experience necessary.
• Microsoft Certified Professional credential, A+, and HTML certifications and experience desirable.
• Working knowledge of MS Server platforms, Hyper-V Virtual Machines, and backups.
• Experience operating within a secure domain.
• Thorough experience with PC and related software in a network environment, including PC repair and technical operations.
• Analytical skills critical; ability to organize and administer tasks as well as recommend alternatives.
• Strong oral and written communication skills and interpersonal skills.
• Must be available to work or be on call evenings and weekends.

About Us

The YMCA of Greater Richmond is a nonprofit organization with the goal of strengthening the foundations of community. We do this through programs that help build a healthy mind, body, and spirit for all, built around our three focus areas: Healthy Living, Youth Development, and Social Responsibility. The Y is open to all, and we pride ourselves on the diversity of our members and employees. As an employer, the Y seeks to recruit energetic professionals, encourage work-life balance, and provide opportunities for growth and development. Our employees embody our brand behaviors of honesty, caring, respect, and responsibility.

Benefits

• Strong health benefits options.
• 12% employer-paid retirement upon meeting eligibility.
• Childcare discounts.
• Free Y membership programs.
• Ongoing professional development opportunities.

Pay

Salary Range: $50,000 - $55,000