Systems Technician I

Join our field services team as a Service Technician and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands-on with advanced systems, solve real-world technical challenges, and build lasting customer relationships.

Responsibilities

• Install, commission, and maintain customer systems according to established procedures and safety standards
• Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance
• Create accurate technical documentation and service reports that support quality and compliance
• Engage with customers to understand their needs and identify opportunities for additional support

Skills

• Active Listening — developing level; understanding customer concerns and translating them into actionable service responses
• Customer Support — foundational level; delivering responsive service that builds trust and satisfaction
• Maintenance and Repair — developing level; executing routine and corrective maintenance to ensure system reliability
• Problem Solving — developing level; diagnosing technical issues and implementing effective solutions onsite
• Safety Standards — developing level; adhering to protocols that protect you, customers, and equipment
• Technical Documentation — developing level; recording service activities accurately for compliance and continuity
• Time Management — developing level; prioritizing tasks to meet service commitments efficiently

Qualifications

• Customer-focused approach with strong interpersonal skills and professionalism in the field
• Resilience and flexibility to adapt to changing conditions and solve problems independently
• Attention to detail that ensures every task meets quality and safety expectations
• Eagerness to develop technical expertise and grow within a dynamic services environment

Benefits

• Comprehensive technical training and ongoing development opportunities
• Variety and challenge working across different customer sites and technologies
• Career advancement potential within a global services organization
• Collaborative team environment committed to safety, excellence, and your success
• Medical (with member reward points), dental, vision, and basic life insurance
• Benefit Bucks
• Flexible work arrangements
• Paid family leaves
• Well-being programs
• 12 holidays per year
• 15 days of paid time off per year
• Competitive base salary and short-term incentives
• Company share ownership
• 401(k) with match
• Performance discussions and global opportunities
• Access to the Schneider Career Hub and learning platforms like Coursera
• Inclusive workplace with recognition programs
• Volunteer leave and community support programs
• Military leave benefits

Pay

For this U.S.-based position, the expected pay range is USD 54,400 - USD 81,600 per year. This range includes base pay and short-term incentives. Individual pay is determined by factors including performance, knowledge, job-related skills, experience, and relevant education or training.