Systems Support Specialist
About the Role
The Chicopee plants provide printing services for WSJ, Barron's, and the NY Post. Our plant technicians maintain and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities, such as equipment upgrades, virus software upgrades, and equipment backups to maintain mission-critical systems and safely run equipment. You will be based in Chicopee, Massachusetts and report to the Technology Service Manager.
Responsibilities
- Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.
- Apply basic knowledge of electrical and electronics in accordance with Ohm's law and use electrical test equipment including a VOM meter and oscilloscope.
- Provide PC support including Windows operating system and basic networking.
- Work nights, weekends, and holidays as required.
Requirements
- 3-5 years of electro-mechanical experience.
- Prioritization and time management skills.
- Ability to communicate effectively, both written and oral.
- A technical degree or equivalent military training or related work experience.
Benefits
- Comprehensive healthcare plans.
- Paid time off.
- Retirement plans.
- Comprehensive medical, dental, and vision insurance plans.
- Education benefits.
- Paid maternity and paternity leave.
- Family care benefits.
- Commuter transit program.
- Subscription discounts.
- Employee referral program.
Pay
Base pay range: $70,000 - $85,000. This range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.