Systems/Platform Admin I

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate like EEO, legal, etc. Also remove duplicated lines, application instructions, cookie/navigation etc. We need to parse the posting. Key parts: - Intro paragraph about F5 mission etc. That's about the role? Could be "About the role" or maybe "About the role" is appropriate. The intro is about F5 and the position being for interns who completed program. That's relevant. - Position Summary: Desktop Support Specialist works as part of IT Desktop Support team to provide customer-focused technical support to F5 employees. ... This role is an excellent opportunity to build and expand your IT technical skills, contribute to a positive customer experience, and grow within a supportive and collaborative IT organization. This position is based in Seattle, WA. We can put that under "About the role" maybe. - Key Responsibilities: list bullet points. - Knowledge, Skills, And Abilities: list bullet points. - Work Environment: bullet points? Actually it's a paragraph with bullet-like sentences. - Why You'll Love F5: bullet points. - Compensation & Benefits: paragraph with bullet-like sentences. - The Job Description is intended... (boilerplate) remove. - The annual base pay for this position is: $68,900.00 - $103,300.00 ... plus note about incentive compensation etc. That's pay info. - More details about F5’s benefits can be found at link... (maybe we keep link? It's part of benefits but it's a link; we can keep as part of benefits paragraph.) - F5 reserves the right... (legal) remove. - Please note that F5 only contacts candidates... (maybe not needed? It's about contact method; could be considered boilerplate? It's not EEO but still maybe considered administrative. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is about contact method; not exactly those categories but could be considered application instructions? It's about how they contact. Might be considered application instructions? Safer to remove. - Equal Employment Opportunity section: remove. - F5 offers a variety of reasonable accommodations... (EEO related) remove. Thus we need sections: About the role, Responsibilities, Requirements? Actually we have Knowledge, Skills, And Abilities (which could be Requirements or Skills). The instruction says use headings for: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which to use based on content. We have: - About the role: intro + position summary + location. - Responsibilities: Key Responsibilities list. - Requirements / Qualifications / Skills: Knowledge, Skills, And Abilities list (maybe split into Requirements and Skills). Could combine as Skills. - Work Environment: maybe could be under Schedule? Actually schedule is about full-time, on-site or hybrid work schedule based on location. That's in Work Environment paragraph: "Full-time, on-site or hybrid work schedule based on location". Also "Use of standard office equipment, such as a computer and phone Fast-paced, team-oriented, and collaborative environment Expectation to adapt to changing technologies and business needs Email communication and open office environment". That's work environment and schedule. We could put schedule info under Schedule heading: "Full-time, on-site or hybrid work schedule based on location". The rest of work environment could be under About the role or maybe a separate section like "Work Environment" but not in allowed headings. Since we must only use allowed headings, we could incorporate work environment details into About the role or Responsibilities? Probably better to put schedule under Schedule heading, and maybe mention work environment in About the role. - Why You'll Love F5: could be under Benefits? Actually it's about why you'll love F5: includes seamless transition, professional development, meaningful work, collaborative culture, career growth, inclusive community. That's more like benefits/perks. Could be part of Benefits section. - Compensation & Benefits: includes competitive salary, comprehensive health, wellness, retirement benefits, professional development, work-life balance benefits, hybrid work environment, mentorship, access to ERGs. That's benefits. Thus we can have Benefits section combining both Why You'll Love F5 and Compensation & Benefits content. Pay section: annual base pay range. Schedule section: full-time, on-site or hybrid work schedule based on location. We must not create sections with filler like "commensurate with experience" etc. But we have actual pay range, so Pay section is okay. We must not repeat job title as heading. We must not include Job ID/requisition numbers. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all bullet points exactly as given (maybe rephrase? Must preserve, not summarize away detail. So we should keep the bullet points verbatim, but we can format as

• . Must not omit any bullet. We need to check for duplicated lines: there may be duplicates; we should remove duplicates. Let's extract content. Intro paragraph: "At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. This position is exclusively intended for candidates who successfully completed the F5 Summer 2026 Internship Program and have received an invitation to apply for a return role." That's substantive. Position Summary: "The Desktop Support Specialist works as part of the IT Desktop Support team to provide customer-focused technical support to F5 employees. In this role, you will be responsible for the setup, deployment, and troubleshooting of Windows 11, macOS, and mobile devices, as well as printers, conferencing gear, WIFI, LAN and tools like Zoom. You will work with asset management systems using ServiceNow and gain hands-on experience with Azure for managing user and computer accounts. This role is an excellent opportunity to build and expand your IT technical skills, contribute to a positive customer experience, and grow within a supportive and collaborative IT organization. This position is based in Seattle, WA." We can combine intro and position summary under About the role. Key Responsibilities list: - Assist with setting up and deploying Windows devices using Intune and macOS devices using JAMF - Install and troubleshoot operating systems (Windows 11, macOS, iOS, Android), productivity software, O365, SharePoint, mobile devices, and collaboration tools such as Zoom - Track IT assets and use ServiceNow for ticket management and asset tracking - Manage user and device accounts in Azure under guidance from senior team members - Collaborate with team members to provide high-quality support to end users, both remotely and in person - Respond to HelpDesk requests, document actions taken, and escalate issues to senior IT staff as appropriate - Participate in deploying new hardware and software and assist with onboarding new users - Contribute to maintaining a positive and professional customer experience - Create and modify KB articles and learn how we leverage KCS methodologies - Uphold F5's Business Code of Ethics and Company policies - Perform other related duties as assigned to support the IT team and professional development Knowledge, Skills, And Abilities list: - Interest in computers, networks, technology, and customer service - Willingness to learn and develop expertise in Windows 11, macOS, mobile devices, printers, networking and collaboration tools like Zoom - Ability to follow instructions, ask questions, and learn from feedback - Strong communication and teamwork skills - Basic to intermediate understanding of computer hardware and software - Ability to stay organized and document work clearly - Openness to new technology and a desire to learn in a fast-paced environment - Ability to manage multiple support requests and prioritize tasks effectively Work Environment paragraph: "Use of standard office equipment, such as a computer and phone Fast-paced, team-oriented, and collaborative environment Expectation to adapt to changing technologies and business needs Email communication and open office environment Full-time, on-site or hybrid work schedule based on location" Note there is no punctuation between items; but we can keep as is. Why You'll Love F5 bullet points: - Seamless Transition: Move from internship to full-time with continuity in your team, projects, and growth trajectory - Professional Development: Continue developing your skills with ongoing training, mentorship, and access to advanced learning opportunities - Meaningful Work: Contribute to real business impact and solve complex enterprise data challenges - Collaborative Culture: Work alongside experienced analysts, engineers, and leaders in an inclusive, innovative environment - Career Growth: Excel in your role and build a long-term career path with F5, including opportunities for advancement and specialization - Inclusive Community: Be part of F5's diverse, people-first culture where individual contributions are valued Compensation & Benefits paragraph: "Competitive salary commensurate with experience and market conditions Comprehensive health, wellness, and retirement benefits Professional development and continuous learning opportunities Work-life balance benefits including flexible work arrangements Hybrid work environment with periodic in-office collaboration in Seattle Mentorship and career growth opportunities within the F5 Digital organization Access to F5's employee resource groups and community" Also note: "The Job Description is intended to be a general representation..." etc remove. Pay info: "The annual base pay for this position is: $68,900.00 - $103,300.00 F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice." We need to keep the pay range and maybe the note about incentive compensation etc. The instruction: "Prefer a few substantive sections over many thin ones." So we can have Pay section with the pay range and maybe mention incentive compensation etc. But we must not include filler like "commensurate with experience" as heading; but that's okay inside paragraph. We must not include the link? It's part of benefits details; we can keep as part of Benefits section maybe. We must not include "F5 reserves the right to change or terminate any benefit plan without notice." That's legal boilerplate; should remove. We must not include "Please note that F5 only contacts candidates through F5 email address..." that's maybe not boilerplate but could be considered application instructions? It's about contact method; maybe we can keep? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is about how they contact; could be considered application instructions? Safer to remove. Thus final sections:

  About the role

  Intro paragraph + Position Summary (combined).

  Responsibilities

  • ... each bullet

  Skills

  • ... Knowledge, Skills, And Abilities bullets

  Benefits

  Combine Why You'll Love F5 bullets and Compensation & Benefits paragraph (excluding legal). Could also make a list for Why You'll Love F5 items. But we must not create thin sections; we can combine into