Systems/Networks Administrator I/II/III (Water Reclamation)

Job Summary

Performs a variety of technical and administrative tasks related to the administration, maintenance, and support of the City of Orlando Water Reclamation’s Information Technology (IT) and Operational Technology (OT) infrastructure.

Responsibilities

• Install, configure, maintain, monitor, secure, troubleshoot, backup and recover computer systems, servers, network infrastructure, and associated hardware and software.
• Support mission-critical IT and OT systems, including SCADA and industrial control system (ICS) environments, while ensuring the availability, reliability, and cybersecurity of City infrastructure.
• Adhere to City and departmental policies and procedures.
• Work under the general supervision of departmental management and subject to periodic review and evaluation.
• Perform work under a flexible schedule that includes some evenings and weekends.

Minimum Qualifications

• Systems/Networks Administrator I: Bachelor's Degree with major coursework in Computer Science and one (1) year of work experience in systems administration, networking, cybersecurity or related field; or an equivalent combination of education, training, and experience.
• Systems/Networks Administrator II: Bachelor's Degree with major coursework in Computer Science and at least two (2) years of work experience in systems administration, networking, cybersecurity or related field; or an equivalent combination of education, training, and experience.
• Systems/Networks Administrator III: Bachelor's Degree with major coursework in Computer Science and at least five (5) years of work experience in systems administration, networking, cybersecurity or related field; or an equivalent combination of education, training, and experience.

Desired Qualifications

• Basic system administration: 1 to 2 years hands on experience on Windows Servers: create users, manage permissions, check logs, and perform routine maintenance.
• Networking Fundamentals: Understanding the OSI model, fundamentals of TCP/IP, VLANs, subnets, DHCP, DNS, and basic switch/router configuration.
• Firewall configuration and troubleshooting.
• Active Directory fundamentals: User/group management, OU navigation, basic GPO understanding.
• Basic cybersecurity hygiene: MFA, patching, least‑privilege, log review, and safe change‑control behavior.
• Basic virtualization knowledge: VMware or Hyper‑V basics: snapshots, VM creation, resource awareness.
• Backup/restore fundamentals: Running backups, verifying jobs, performing simple restores.
• Ticketing and documentation: Able to follow procedures, document changes, and escalate appropriately.

Additional Qualifications For Promotion

• The employee’s last performance review must have resulted in an overall rating of Meets standards or better with no factor rating of less than meets.

Important

To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062. If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree.