Systems Mapping & Strategy Implementation Senior Program Manager

Location: 187 Harry S. Truman Parkway, Annapolis, Maryland 21401

Salary: $103,901

About the role

The Systems Mapping & Strategy Implementation Senior Program Manager provides strategic leadership, coordination, and implementation support for behavioral health and justice initiatives that strengthen the Maryland Judiciary's response to individuals with behavioral health needs. The incumbent will play a leading role in coordinating implementation of the Judiciary’s statewide behavioral health priorities, supporting systems mapping and strategic planning efforts, providing technical assistance to courts and partner agencies, and promoting collaboration among judicial, executive, legislative, and community stakeholders. The position entails analyzing emerging trends, identifying opportunities to strengthen cross-system coordination, and developing recommendations, resources, and implementation strategies to advance evidence-based practices, improve access to behavioral health services for court-involved individuals, and support the Judiciary's behavioral health priorities.

Responsibilities

• Coordinate Judiciary participation in statewide and local Sequential Intercept Model (SIM) initiatives by supporting follow-up activities, providing strategic guidance on Judiciary priorities, and assisting local jurisdictions with implementation planning related to court-based behavioral health initiatives.
• Coordinate implementation of Judiciary priorities identified through the Behavioral Health Summit and other statewide behavioral health initiatives and monitor progress toward strategic objectives.
• Identify service gaps, system barriers, and opportunities for innovation to strengthen behavioral health and justice collaborations.
• Provide strategic technical assistance to local jurisdictions and facilitate cross-system planning among courts, behavioral health agencies, justice partners, and community stakeholders.
• Develop implementation plans, monitor performance measures, and recommend strategies that improve statewide behavioral health and justice outcomes.
• Support the Chief Justice, the Chief Judge of the District Court, the State Court Administrator, the Coordinating Judge for Behavioral Health, and the Director of the Office of Problem-Solving Courts in advancing statewide behavioral health initiatives.
• Serve as a liaison among Judiciary leadership, state and local agencies, legislators, community organizations, and national partners to promote collaboration and communication.
• Coordinate strategic initiatives that align Judiciary priorities with broader state behavioral health and justice reform efforts.
• Analyze emerging behavioral health and justice trends, policies, and evidence-based practices to inform systems mapping, strategic planning, and implementation of Judiciary behavioral health initiatives.
• Assist in developing policies, guidance, and resources that strengthen coordination between the Judiciary and behavioral health partners.
• Design, monitor, and evaluate quality improvement strategies, implementation activities, and performance measures related to behavioral health initiatives.
• Manage assigned projects, grants, contracts, and professional service agreements, including planning, budgeting, implementation, monitoring, and reporting.
• Develop educational resources and provide training and presentations at local, state, and national conferences on systems mapping, behavioral health, and justice initiatives.
• Support behavioral health educational programming for the Judicial College and the Office of Problem-Solving Courts.
• Provide technical assistance to courts and community partners, facilitate stakeholder meetings, support the operations of problem-solving courts, assist with an annual problem-solving courts symposium, and engage in public outreach and education efforts to raise awareness about the intersection of behavioral health and the justice system.

Requirements

• Master's degree from an accredited college or university in behavioral health, social work, psychology, public health, health administration, public administration, public policy, criminal justice, or a closely related field.
• Five (5) years of progressively responsible experience in behavioral health systems, including project management, strategic planning, systems change, policy development, or program administration.
• Experience working directly with behavioral health service systems and coordinating multidisciplinary stakeholders to implement complex initiatives is required.

Preferred Qualifications

• Juris Doctor (J.D.) or other terminal degree in a related field.
• Experience with behavioral health and justice system collaboration, systems mapping, implementation planning, or evidence-based practices.
• Experience with justice systems, court operations, or other cross-system public sector initiatives.

Skills

Knowledge of:

• The structure, operations, and administration of state court systems.
• Behavioral health and justice systems, including the Sequential Intercept Model (SIM) and evidence-based practices for court-involved individuals.
• Systems mapping, strategic planning, implementation science, and cross-sector collaboration.
• Behavioral health research, emerging trends, and best practices at the local, state, and national levels.
• Project management principles, quality improvement methodologies, and performance measurement.
• Federal, state, and local initiatives related to behavioral health and the justice system.

Skill in:

• Excellent verbal, written, and interpersonal communication skills, including the ability to prepare reports, develop presentations, and communicate effectively with executive leadership and diverse stakeholder groups.
• Strong organizational skills with exceptional attention to detail and the ability to manage confidential information appropriately.
• Strong computer skills, including proficiency with Microsoft Office applications and online data management systems.
• Budget and financial management skills sufficient to oversee grants, contracts, and program resources.

Ability to:

• Build and sustain collaborative partnerships among the Judiciary, executive branch agencies, behavioral health providers, community organizations, and other stakeholders.
• Facilitate strategic planning meetings, stakeholder workgroups, and collaborative decision-making processes.
• Analyze complex systems, identify service gaps, and develop practical recommendations that support Judiciary priorities.
• Coordinate multiple projects simultaneously, establish priorities, and meet deadlines.
• Provide technical assistance and implementation support to courts and partner agencies.
• Exercise sound judgment, diplomacy, and professionalism while navigating complex organizational and intergovernmental relationships.
• Travel throughout Maryland and work occasional evenings and weekends as needed.
• Develop and deliver presentations and training at local, state, and national meetings and conferences.

Physical Requirements

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equipment, Machinery and Tools

• PC/laptop to prepare documents, process, and retrieve data.
• Computer-related hardware such as flash drives, hard-drives, external monitors, keyboards.
• Audio-visual related equipment such as projectors, screens, visual aid equipment, TVs, monitors, DVD, digital video cameras, video switchers, microphones, audio mixers used in presentations.
• Printers/copiers/scanners.
• Multi-line telephone for communicating and responding to internal and external stakeholders.
• Non-commercial passenger vehicle.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Paid time off and paid holidays.
• Tuition assistance and continuing education programs.
• Employee assistance programs.
• State Retirement and Pension plans.
• Telework, up to 2 days per week, may also be available (eligibility based on job functions and approval of the Administrative Head).

As a state employee, you may be required to file an annual Financial Disclosure with the State Ethics Commission. If required, you will be notified by the Judiciary Human Resources Division and must file within 30 days of employment and no later than April 30th of each subsequent calendar year.