Systems Infrastructure Analyst

About the Role

The Systems Infrastructure Analyst is responsible for the administration, support, design, monitoring, and continuous improvement of Dynacraft's enterprise technology infrastructure. This position supports network, server, virtualization, storage, backup and recovery, application-hosting, and related infrastructure environments that enable business and manufacturing operations. The role works closely with IT team members, business stakeholders, application resources, manufacturing operations, and other technical partners to maintain reliable, secure, scalable, and supportable infrastructure solutions.

Responsibilities

• Administer and support enterprise network, server, virtualization, storage, and backup infrastructure.
• Serve as an advanced technical resource for complex infrastructure issues and escalations.
• Configure, maintain, and troubleshoot enterprise network infrastructure.
• Administer Windows Server and physical and virtual server environments.
• Support VMware, Hyper-V, Azure Local, or comparable virtualization environments.
• Support Microsoft SQL Server infrastructure and related services.
• Develop PowerShell scripts and infrastructure automation solutions.
• Administer enterprise backup and recovery solutions.
• Support disaster recovery planning, testing, execution, and documentation.
• Provide Tier 3 technical support for business applications, infrastructure, and manufacturing operations.
• Evaluate infrastructure requirements and support solution design and implementation.
• Lead technical activities associated with infrastructure projects, upgrades, and lifecycle initiatives.
• Maintain infrastructure standards, technical documentation, and configuration information.
• Provide technical guidance and knowledge sharing to IT team members.
• Participate in planned maintenance, after-hours support, and critical issue escalation as required.
• Identify and implement continuous improvements that increase infrastructure reliability and operational efficiency.

Qualifications

• Minimum of five (5) years of progressive experience supporting enterprise IT infrastructure environments required.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline required.

Skills

• Strong knowledge of enterprise networking concepts and technologies.
• Experience administering Windows Server environments.
• Experience with VMware vSphere/ESXi, Hyper-V, Azure Local, or comparable virtualization platforms.
• Experience with Cisco networking equipment and Cisco CLI preferred.
• Strong PowerShell scripting and automation skills.
• Experience supporting Microsoft SQL Server environments, including security, backup and recovery, SSIS, SSRS, or related technologies.
• Experience administering enterprise backup and recovery solutions.
• Experience supporting enterprise server and storage hardware.
• Strong technical troubleshooting, analytical, and root-cause problem-solving skills.
• Ability to independently address complex infrastructure problems and escalations.
• Strong verbal, written, and technical communication skills.
• Ability to manage multiple technical priorities in a fast-paced environment.
• Experience supporting manufacturing or business-critical operations preferred.
• Experience with Azure DevOps, CI/CD, or Microsoft Endpoint Configuration Manager (SCCM/MECM) preferred.
• Security+, Network+, CCNA, Microsoft, ITIL, or other applicable industry certifications preferred.

Benefits

• Competitive salary and 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off – Minimum of 10 paid vacation days, 12 paid holidays, and sick leave
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short- and long-term disability program
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling, and more

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors, including your education, training, or experience. This role is eligible for a full range of benefit options listed above.