Systems Engineering Field Tech Support Stf - E4

About the role

As a ground systems support engineer, this person will be part of an integral technical interface team, supporting the on-site Customer, resolving complex issues arising from operations and / or maintenance activities.

Responsibilities

• Perform technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems
• Perform information technology related responsibilities including design, development, and analysis of computer systems or programs based on and related to user or system design specifications
• Apply systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional specifications
• Perform analyses at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal
• Ensure the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints
• Perform functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications
• Provide on-site installation and familiarization training at operational locations
• Troubleshoot installation and operational issues and assist Ground Systems end-users in the utilization of Ground Systems software and hardware
• Support site surveys and site standups for new operational locations
• Support and collaborate with customers for requested systems enhancements
• Provide technical direction for mission support, plans for critical systems malfunctions and recommends alternate operating techniques to continue maximum mission support
• Provide failure analysis of the performance of the communications systems and associated via telemetry data
• Must be willing to travel to austere/remote locations for 60-120 days per year
• Must be willing to work off cycle hours and weekends

Basic Qualifications

• Experience operating / maintaining Support Equipment
• Experience with troubleshooting networks and computers
• Active Top Secret clearance with Investigation Date within 5 years

Desired Skills

• Computer system administration experience
• Network Administration experience
• Cost, Schedule and Quality management supporting MRO activities
• Technical report writing
• Knowledge of Integrated Logistics Support concepts
• Network Installation Engineering Technician
• Linux/UNIX administration
• Operations Engineering
• UAV Technology
• Backup & Recovery Operations Engineering
• Avionics Support
• Security+ Certification

Pay

Full-Time Salary Range: $100,200.00 - $186,200.00

Benefits

• Medical, Dental, Vision
• Flexible work arrangements and schedules (e.g., 4x10)
• 401(k) match
• Paid time off
• Holidays
• Parental Leave
• EAP
• Flexible Spending Accounts
• Education Assistance
• Life Insurance
• Short-Term Disability
• Long-Term Disability