Systems Engineer, Sr (Post Production Avid Engineer)
About the role
Company 3 is a global leader in media and entertainment services for film, video and online content. With operations in Los Angeles, New York and around the world, the company employs over 3,500 of the most talented, highly honored, and recognized artists and industry veterans worldwide.
Responsibilities
- Provide Tier 1 support for Avid Editorial clients through phone, email and in-person interactions.
- Work closely with engineering teams in NY and LA to optimize Avid system architectures, adhering to company standards and securities requirements.
- Help define, design, and implement next generation infrastructure.
- Work with engineering teams to support creative applications globally.
- Bring Work from Home technology hardware and software solutions.
- Work collaboratively to handle all operational and production technical needs.
- Update and maintain an accurate inventory for all Editorial gear.
- Implement solutions that are cost-effective and address clients' needs.
- Contribute to evaluating and making recommendations on resource requirements on projects.
Requirements
- Very experienced in IT field.
- Proficient with Avid Media Composer, Avid NEXIS support (ACSR preferred, not mandatory).
- Experience with creative applications.
- Proficient with Storage performance and Archival concepts.
- Proficient with Active Directory and VMware administration.
- Proficient with cloud architecture or administration.
- Proficient with networking concepts and implementation for remote and in-studio production workflows.
- Strong written, verbal, and non-verbal communication skills.
- Strong analytical and problem-solving skills to troubleshoot complex technical issues.
- Postproduction/ studio experience is a plus.
- Ability to work around production schedules and travel as required.
- Ability to respond after-hours, weekends, and holidays on an on-call basis.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in IT, specifically in the field of Avid systems and creative applications.
- Proven track record of successfully managing and optimizing Avid Editorial systems.
- Experience with cloud computing and virtualization technologies.
- Knowledge of network protocols and remote production workflows.
Skills
- Avid Media Composer proficiency.
- Avid NEXIS support (ACSR preferred).
- Storage performance and archival concepts.
- Active Directory and VMware administration.
- Cloud architecture or administration.
- Networking concepts and implementation.
- Strong communication and problem-solving skills.
- Experience with creative applications.
Benefits
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.
Pay
$85,000 - $120,000 USD annually
Schedule
Full Time