Systems Engineer III

About the role

Tyro Athene is seeking a Systems Engineer III to join a dedicated team supporting a high-profile government customer. The role involves designing, installing, and maintaining Telephony, Video Teleconferencing, Chat, IPTV, Digital Signage, Mass Notification, LMR, and AVMM architecture.

Responsibilities

• Prepare operational guides
• Train Government customers in proper use of UC systems
• Provide support for implementation, troubleshooting, and maintenance of UC systems
• Manage the daily activities of configuration and operation of UC systems
• Provide assistance to users in accessing and using UC systems
• Document hardware/software configuration management processes and procedures
• Coordinate hardware installations across multiple sites
• Maintain and develop the environment for hardware and software product build, staging, testing, and integration
• Conduct analysis on UC systems to ensure designs are cost-efficient, integratable, and reliable
• Communicate with engineering personnel to coordinate design and assure project completion
• Design, document, and develop code for programmable devices
• Analyze complex hardware systems, hardware design, architecture, network design, and other technical hardware issues
• Perform testing on equipment
• Provide hardware maintenance support, both preventative and remedial
• Deploy, install, and implement UC at CONUS and OCONUS locations
• Conduct site surveys
• Streamline control system interfaces to maximize user experience
• Configure control systems, communications devices, and peripheral equipment
• Develop costing proposals for the program manager
• Perform telecommunications punch block installation and maintenance for serial copper data paths
• Interpret drawings, specifications, and related documents
• Design a wide variety of UC solutions including multi-level security systems, enterprise-level collaboration systems, conference rooms, classrooms, command centers, auditoriums, digital signage, and streaming
• Acts as equipment custodian and performs inventory asset management and accountability functions
• Aid in defining and implementing hardware and software configuration management processes and procedures, such as creating product build scripts and procedures, and integrating those scripts with the hardware and software build process
• Interpret facility and UC drawings from architects and facilities program managers
• Organize and direct hardware and software version control processes and improve and maintain existing products
• Act as internal consultant providing technical guidance on complex projects
• Organize and direct hardware installations
• Create UC installation schedules based upon equipment delivery, integration complexity, and customer priorities
• Prepare drawings documenting as-built configurations
• Organize and direct teams to address critical system failures
• Provide identification/fixing of problems within existing systems, design/implementation of new systems, and enhancement of existing systems
• Participate in analysis, design, and new construction of next-generation IT systems
• Responsible for understanding customer needs and commercially available IT products to create requirements for the development team

Requirements

• Master’s Degree in Computer Science, Computer Networking, Engineering, Electronics, Risk Management, or a related field, or equivalent experience
• At least 6 years of experience in IT systems, or 10 years of experience with a Master’s Degree
• Experience with telecommunication, engineering, computer networking, computer science, electronics, or communications on one or more IT platforms

Qualifications

• Clearance: TS/SCI with Full Scope Polygraph

Skills

• Technical background with a focus on IT systems

Benefits

• Health/Dental/Vision
• 401(k) match
• Paid Time Off
• STD/LTD/Life Insurance
• Referral Bonuses
• Professional development reimbursement
• Parental leave