Systems Engineer III

Job Description

Perform advanced configuration, deployment, and implementation of software, operating systems, cloud platforms, and hardware in accordance with design specifications and industry best practices across multiple technology domains. Serve as the Senior Professional Services Engineer throughout project lifecycles, partnering with Project Managers on project planning, execution, and delivery. Support pre-sales efforts by contributing to the design and peer review of enterprise-level technology solutions spanning cloud, on-premises, colocation, and hosted environments.

Requirements

• 6+ years of experience, or 4+ years of experience with a Bachelor’s degree in a related field
• Ability to develop, deploy, and/or troubleshoot complex infrastructure implementations, both on-premises and in the cloud, adhering to budget and schedule, and project-based best practices
• Ability to interact and communicate professionally with client executives
• Ability to professionally interact in a variety of situations, including customer service, orientations, training, and networking both onsite and remotely
• All positions require the successful completion of a criminal background check, and further background checks if the position involves access to sensitive information or secure facilities
• Experience with ConnectWise or another PSA tool is required
• Managed Services Providers (MSP) experience is required
• Must be proficient at an advanced level in most of the following technologies:
• Microsoft Windows Server setup/admin (including servers in Azure/cloud) (2019+), including Active Directory design (GPO, Policies, Sites, Users, Groups & Security)
• Microsoft Azure and Office 365 cloud technologies and migrations
• Complex Network and Server (including virtualization, storage) deployment and setup best practice, including compliance-bound and security-prioritizing environments
• Complex networking configuration, network solution architecture including VPN/networking security, routing, switching, wireless, firewalls, and VPN utilizing Cisco Meraki, Fortinet, Ubiquiti, and SonicWall
• Design, deploy, support, and troubleshoot Microsoft AVD/RD environments, Citrix plus

Benefits

• IEG pays a portion of employee premiums for Medical, Dental, and Life Insurance
• Vision Insurance
• AD&D Insurance
• Short-Term and Long-Term Disability Insurance
• Flexible Spending Account and Health Savings Account
• Flexible Time Off plus Holidays
• Matching 401k