Systems Engineer

About the role

As a Systems Engineer focused on Implementation, you will work alongside our experienced product team as the tip of the spear, driving technical implementations that safeguard our nation's most critical data.

We are looking for a technical expert who excels in high-stakes, onsite engagement with other teams and customers and possesses a deep understanding of the security, access control, and encryption components of customer systems with which we deploy our Zero Trust product.

Responsibilities

• Strategic Onsite Implementation: Architect and lead the technical deployment strategy within client environments, taking full ownership of the installation, configuration, and integration phases.
• Technical Bridge & Collaboration: Drive the collaboration between the internal product team and the customer, translating complex technical requirements into successful production realities and ensuring customer feedback informs product evolution.
• Identity & Access Integration: Coordinate the integration of identity solutions, ensuring seamless interoperability between the product and existing client authentication systems.
• Repeatable Pattern Development: Design and document repeatable implementation patterns and "Configuration as Code" (CaC) templates to ensure deployments are consistent, scalable, and easily maintainable.
• Cross-Functional Troubleshooting: Navigate complex organizational structures to integrate with multiple teams, troubleshooting technical hurdles across various skillsets and levels to see the product implementation to fruition.
• Infrastructure Management: Work fluently within Infrastructure as a Service (IaaS) environments, leveraging Linux expertise to optimize product performance and stability.
• DevOps Advocacy: Apply modern DevOps practices to the implementation lifecycle, promoting automation and continuous improvement in the delivery process.

Requirements

• Independent Driver: A self-starter who operates with minimal supervision, manages their own deadlines, and takes personal responsibility for the success of the implementation from day one.
• Strategic Influence: The ability to provide expert technical guidance that carries weight with both internal developers and external stakeholders. Your thoughts and technical opinions matter and will drive project outcomes.
• Integration & Diplomacy: Exceptional ability to work alongside diverse technical teams (Network, Security, SysAdmin) to solve problems and drive progress in challenging onsite environments.
• Pattern-Oriented Mindset: A drive to move away from "one-off" fixes toward developing repeatable, automated patterns that improve the product's delivery velocity.
• Linux Mastery: Deep, "under-the-hood" knowledge of Linux operating systems, including performance tuning and security hardening.
• Infrastructure as a Service (IaaS): Proven experience deploying and managing resources in cloud or virtualized environments.
• Configuration as Code (CaC): Proficiency in using automation tools (such as Ansible or Terraform) to manage application and system configurations.
• DevOps Practices: Working knowledge of CI/CD, version control (Git), and automated testing as they apply to product implementation.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related technical field.
• 5+ years of experience in technical implementation, systems engineering, or product development, with a clear track record of successful onsite delivery in complex environments.
• Active TS/SCI with Poly.

Skills

• PKI & Encryption: Experience with x509/PKI standards, including certificate authority management, trust chain configuration, and cryptographic troubleshooting.
• Identity & Access / LDAP: Familiarity with LDAP and integrated identity solutions (e.g., SailPoint, Okta, ForgeRock, or custom enterprise stacks).

Benefits

We offer a competitive and comprehensive compensation package that reflects the value we place on our employees and their contributions. Our offerings include but are not limited to, medical, dental, and vision insurance, life and disability insurance, retirement benefits, paid leave, tuition assistance and professional development.

Pay

The projected salary range listed for this position is annualized. This is a general guideline and not a guarantee of salary. Salary is one component of our total compensation package and the specific salary offered is determined by various factors, including, but not limited to education, experience, knowledge, skills, geographic location, as well as contract specific affordability and organizational requirements. Salary Range $82,600 - $154,500 USD

Schedule

Details on the schedule will be provided upon hire.