Systems Engineer

We are seeking a Systems Engineer to support a cutting-edge autonomous drone delivery program. This role is focused on troubleshooting complex hardware, software, and operational issues that occur in live environments. The ideal candidate is a strong problem solver who can investigate failures, analyze logs, diagnose root causes, and work across multiple systems to restore functionality.

About the role

This position is well-suited for engineers who enjoy diving deep into technical problems, working with ambiguity, and leveraging data-driven troubleshooting methodologies. You will work closely with maintenance, operations, and engineering teams to resolve issues related to drone systems, payload mechanisms, software validators, system performance, and operational failures.

Responsibilities

• Investigate and resolve complex system failures affecting drone and payload operations.
• Analyze software, hardware, and operational issues using logs, diagnostics, maintenance reports, and system data.
• Troubleshoot validator failures, corrupted files, software errors, and system performance issues.
• Partner with maintenance and operations teams to address escalated issues that extend beyond standard repair procedures.
• Use a structured, evidence-based approach to identify root causes and validate corrective actions.
• Review Linux system logs and utilize command-line tools to diagnose intermittent system failures.
• Develop and execute test plans to verify fixes and prevent recurring issues.
• Collaborate with cross-functional engineering teams to implement long-term solutions and process improvements.
• Evaluate technical recommendations and solutions with a focus on accuracy, validation, and operational reliability.
• Document findings, root causes, and resolutions to support continuous improvement efforts.

Requirements

• Strong Linux command-line experience
• Professional experience with Python
• Professional experience with C++
• Proven troubleshooting and debugging experience in complex technical environments
• Experience analyzing logs and system data to identify root causes
• Ability to diagnose both software and hardware/system-level issues
• Experience working in fast-paced, highly technical environments
• Strong analytical and critical-thinking skills

Nice to Have

• Experience in robotics, aerospace, autonomous vehicles, unmanned systems, or drone technology
• Background supporting electromechanical or embedded systems
• Experience troubleshooting automotive, robotics, or other highly integrated platforms
• Familiarity with operational support, field engineering, or reliability engineering environments
• Exposure to autonomous systems and mission-critical operations

Day in the Life

A typical day involves investigating field-reported issues, reviewing maintenance records, analyzing application and system logs, and troubleshooting failures impacting drone operations. Engineers spend time working in Linux environments, validating software behavior, identifying root causes, and collaborating with cross-functional teams to resolve complex technical challenges. Success in this role requires curiosity, attention to detail, and a methodical approach to problem-solving in a fast-moving environment.

Environment

• Fast-paced and highly technical environment
• Significant cross-functional collaboration and visibility
• Requires a strong sense of ownership, curiosity, and willingness to dive deep into technical challenges
• Ideal for engineers who enjoy solving ambiguous and complex problems with limited information available upfront

Job Type & Location

This is a Contract position based out of Seattle, WA.

Pay

The pay range for this position is $56.00 - $60.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Seattle, WA.